Maria Coyoca-Ramirez

• Conducted over 500 blood draws monthly with a 98% accuracy rate.

• Collected and processed specimens for diagnostic testing.

• Trained new staff and developed training materials to improve onboarding efficiency.

• Perform phlebotomy on inpatients and outpatients for all ages.

• Triage all lab samples and requests after verification of appropriate information.

• Centrifuge, measure and aliquot and/or preserve.

• Enter and verify patient and test info into computer.

• Generate computer labels for specimens and deliver to appropriate areas.

• Prepare samples for transport to referral labs or storage.

• Prepare written reports to document phlebotomy draws, test results, test added, or deleted/rejected specimens.

• Prepare batch or outside lab referral specimens' documentation.

• Perform inventory count.

• Assist in monitoring workflow and schedules.

• Performed complex phlebotomy procedures and maintained laboratory equipment
• Collaborated with physicians and healthcare teams to ensure accurate test results
• Improved patient satisfaction scores by 20% through enhanced care protocols.
• Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
• Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
• Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
• Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Organized daily work based on collection priority.
• Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.