Maria Crujeiras
Parkville,MD
Overview
4
4
years of professional experience
Work History
Bilingual Admission and Registration Coordinator
The Johns Hopkins Hospital
11.2024 - Current
- Handle administrative (non-clinical) aspects of patient encounters.
- Execute on average over 20 patient encounters a day
- Collect and maintain accurate insurance information for each patient record.
- Execute activities including registrations, scheduling, time-of-service collections, obtaining authorizations, and providing same-day admission notifications to payers.
- Utilized Epic Systems for scheduling, billing, and order communications.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
Paralegal
Law Offices of Elan B. Rafael
11.2024 - Current
- Handle case preparation and management
- Conduct legal research and analysis
- Draft documents and motions when cases go to litigation
- Assist in insurance negotiations and settlements
- Interpret Spanish documents and be a liaison between the attorney and Spanish speaking clients
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Edited and proofread legal documents to verify accuracy.
Universal Banker// Retail Service Branch Representative
M&T Bank
05.2023 - 11.2023
Account Management Associate
Politico PRO
09.2022 - 03.2023
- Help renew accounts who are expiring, highlighting the value we have provided them and proposing they renew their retainer for the coming year
- Enter data into Salesforce
- Schedule renewal/ Annual Business Reviews/Wellness Check meetings with clients for Account Managers
- Tracking client utilization of PRO services, for Account Management purposes and for reporting usage expectations to Research & Operations teams
- Documents targeting existing clients to prompt them to take greater advantage of BIA services
Retail Service Branch Representative
M&T Bank
06.2021 - 09.2022
- Develops working relationships by effectively responding to customer needs, resolving inquiries/ complaints in a positive, professional and timely manner as outlined in Bank policies and procedures
- Responsible for ensuring all transactions are processed in accordance with internal policies and procedures including (BSA) Bank Secrecy Act requirements
- Takes responsibility for branch and individual goals through engagement with the customers and prospective customers to present and cross sell products and solutions to meet customers' needs
- Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
Education
Bachelor of Arts - Political Science
Towson University
Towson, MD05.2022
Associates - General Studies
Community College of Baltimore County
12.2018
Skills
- Bilingual
- Microsoft Office
- Analytical Thinker
- Communication Skills
- Ability to adapt under difficult situations
- Account Management
- Legal Research
- IBM SPSS
Timeline
Bilingual Admission and Registration Coordinator
The Johns Hopkins Hospital
11.2024 - Current
Paralegal
Law Offices of Elan B. Rafael
11.2024 - Current
Universal Banker// Retail Service Branch Representative
M&T Bank
05.2023 - 11.2023
Account Management Associate
Politico PRO
09.2022 - 03.2023
Retail Service Branch Representative
M&T Bank
06.2021 - 09.2022
Bachelor of Arts - Political Science
Towson University
Associates - General Studies
Community College of Baltimore County
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