Maria Cruz
Hesperia,CA
Summary
A results-driven leader with a strong coaching ability, fostering a positive, organized, and motivating environment. Committed to creating a comfortable, safe space for open communication, and focused on helping team members maximize their potential as valuable assets to the company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Driving Instructor
Southern California Auto Club
10.2023 - Current
- Evaluate student performance and documented progress and goals.
- Support student drivers in hands-on road training.
- Collaborate with colleagues and improved teaching practices through professional and personal experiences.
- Uphold standards of vehicle maintenance by keeping it clean and fuel-ready, contributing to efficient and reliable transportation.
- Maintain a 60 day open availability in calendar for members to schedule appointments.
- Collaborate alongside colleagues with onboarding process and training for new instructors by creating their schedule and maintaining a strict time line to ensure they were well prepared for test and also real working scenarios.
- Maintain good communication with colleagues to offer support when needed.
- Engage in regular feedback sessions with immediate supervisor to address improvement areas, demonstrating commitment to personal development and team success.
- Create and maintain a comfortable and safe learning environment for students.
Administrative Assistant
International Tree Management
03.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed billing training outside of regular job duties, demonstrating adaptability and eagerness to support broader team needs.
Driving Instructor, Owner and Operator
Cruze Driving School
11.2019 - 10.2023
- Obtained a business license with the state of CA
- Submitted application and was approved for Driving School Owner.
- Submitted application, was approved and examined for Driving School Operator.
- Maintained detailed record of DL400C and DL400D certificates.
- Developed curriculum to encourage student progress and advance performance level.
- Evaluated student performance and documented progress and goals.
- Supported student drivers in hands-on road training.
- Tracked student attendance and offered support to reduce absences.
- Verified proper use of safety restraints by vehicle occupants to comply with CA law.
- Scheduled appointments with students for driving lessons.
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Participated in trainings, meetings and seminars to expand knowledge and optimize instruction.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Adult Caregiver
Demoh Adult Home
06.2019 - 11.2020
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with money management.
Driving Instructor
Drive N Skillz
03.2018 - 06.2019
- Evaluated student performance and documented progress and goals.
- Scheduled appointments with students for driving lessons.
- Moved vehicle to assigned location and checked and inspected vehicle components to maximize safety.
- Participated in trainings, meetings and seminars to expand knowledge and optimize instruction.
- Maintained accurate student records to meet DOT requirements.
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
Barista
Disneyland Resort
02.2009 - 08.2013
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Ensured adherence to both Disney and Starbucks guidelines, upholding to Starbucks commitment to quality by delivering a consistent taste in every cup of coffee.
Education
High School Diploma -
Hesperia High School
Hesperia, CA05-2006
Skills
- Roadside safety instruction
- Reliability
- Educational leadership
- Team building
- Problem-solving aptitude
- Adaptability
- Multitasking
- Interactive Learning
Languages
Spanish
Native or Bilingual
Certification
- Driving Instructor, CA
- Driving School Owner / Operator, CA
Timeline
Driving Instructor
Southern California Auto Club
10.2023 - Current
Administrative Assistant
International Tree Management
03.2022 - 10.2023
Driving Instructor, Owner and Operator
Cruze Driving School
11.2019 - 10.2023
Adult Caregiver
Demoh Adult Home
06.2019 - 11.2020
Driving Instructor
Drive N Skillz
03.2018 - 06.2019
Barista
Disneyland Resort
02.2009 - 08.2013
- Driving Instructor, CA
- Driving School Owner / Operator, CA
High School Diploma -
Hesperia High School
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