Maria DeDios
Passaic,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Medical Office Assistant
St. Joseph's Regional Medical Center
01.2018 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
Surgical Coordinator
LifeStyle Lift
02.2006 - 01.2015
- Coordinated with facilities to set up surgeries for 2 Facial plastic surgeons.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Educated patients about surgeries and provided treatment plan documentation.
Education
Associate of Applied Science - Medical Office Administration
Katherine Gibbs College
Montclair, NJSkills
- Excellent Telephone Demeanor
- Patient Health Information Access
- Explaining Procedures to Patients
- Customer Service
- Clerical Support
- Spanish Speaking
- Appointment Organization
- Teamwork and Collaboration
Languages
Spanish
Full Professional
Timeline
Medical Office Assistant
St. Joseph's Regional Medical Center
01.2018 - Current
Surgical Coordinator
LifeStyle Lift
02.2006 - 01.2015
Associate of Applied Science - Medical Office Administration
Katherine Gibbs College