Maria Delgado
Nashville,TN
Summary
Professional Customer Service and Target Team Member with 1+ years of experience. Successfully resolved over 200 customer inquiries, achieving a 95% satisfaction rate. Trained and mentored 15 new team members. Recognized for exceptional problem-solving skills and maintaining an average response time of under 2 minutes. Dedicated to delivering exceptional service, driving customer loyalty, and achieving outstanding results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tm Style Breakout, Target
Target
02.2022 - Current
- Set and fill the floor according to what is most important to the guest
• Work both independently and with a team
• Effective communication skills - Classify each style of clothing to where it corresponds
Assistant Manager
Chilangos
12.2020 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Prepared schedule for next week
- Supervised kitchen and service staff and assisted where necessary
- Process payroll for all restaurant staff
Education
High School Diploma -
U.E. Colegio Los Pirineos Don Bosco
Tachira, Venezuela06.2016
Skills
Professional Customer Service
Exceptional problem-solving skills
Work both independently and with team
Effective communication skills
Certification
Business: Human resource management at Study.com
Presentation skills in a workplace at study.com
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Tm Style Breakout, Target
Target
02.2022 - Current
Assistant Manager
Chilangos
12.2020 - 01.2022
High School Diploma -
U.E. Colegio Los Pirineos Don Bosco