Hi, I’m
Adriana Nieves
Windermere,FL
Summary
A natural leader with a proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Costumer service expertise always got rewarded. lead with heart and think everyone deserves intentional service. To actively better someone's day through service to the customer. Boosting the stores vision and values with my integrated communication skills . Reminded every person I’m faced with how internally and externally beautiful they if they just believe it !
Overview
3
years of professional experience
Work History
Target
Target Beauty/ Style Associate
10.2022 - 01.2023
Job overview
- Promoted new products and price changes by creating and updating signage.
- Built and broke down display cases, secured and returned product to storage space to assist with opening and closing duties.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
The Vine Christian Academy
Volunteer Student Teacher
06.2022 - 08.2022
Job overview
- Stood in for teachers, checking lesson plans to provide consistent teaching to students.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Cultivated positive relationships with administration, teaching staff, and students.
- Met with parents to discuss student behaviors and needs.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery
Walmart
Sales Associate
06.2020 - 03.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Education
Valencia College, Orlando, FL
Associate of Arts from Business Administration
01.2025
Skills
- Product Recommendations
- Promotional Materials
- Customer Service
- Creative Strategies
- Answering Customer Questions
- Store Opening and Closing
- In-Store Support
- Maintaining Clean Work Areas
- Customer Needs Assessment
- Cash Handling
- Time Management
- Sales Leadership
- Folding Clothing
- Display Set-Up
- Stocking and Replenishing
- Visual Merchandising
Timeline
Target Beauty/ Style Associate
Target
10.2022 - 01.2023
Volunteer Student Teacher
The Vine Christian Academy
06.2022 - 08.2022
Sales Associate
Walmart
06.2020 - 03.2022
Valencia College
Associate of Arts from Business Administration
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