Kyla Lewis
Target
Webster,TX
8
years of professional experience
Results-driven professional with a solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Work History
Style Associate
1 Year 1 Month- Implemented customer service initiatives to enhance guest satisfaction and drive repeat business.
- Led team in executing daily operational tasks, ensuring adherence to company standards and policies.
- Mentored junior associates, fostering skill development and promoting a collaborative work environment.
- Developed training materials to improve onboarding process for new associates, enhancing staff efficiency.
Financial Services Representative
3 Years 1 Month- Provided excellent customer service to 100 clients daily, resolving issues promptly and nurturing long-term relationships.
- Managed high-stress situations, ensuring customer satisfaction and team morale.
- Collaborated with team members to exceed sales targets and enhance service delivery.
- Coordinated with other departments to streamline processes and enhance customer experience.
- Worked closely with other departments to provide seamless service.
Sales Associate
2 Years 4 Months- Achieved monthly sales ranging from 50K to 100K.
- Organized, tagged, and maintained merchandise for optimal presentation on sales floor.
- Solved customer challenges by offering relevant products and services.
- Recommended decor and warranties to boost revenue.
- Assisted customers in resolving challenges by identifying their needs and recommending appropriate products. by offering relevant products and services.
- Suggested decor and warranty options to enhance customer experience and increase sales.
Office Assistant
1 Year- Interacted with 50+ customers and staff daily by phone, email or in-person.
- Engaged with 50+ customers and staff daily via phone, email, or in-person to address inquiries and provide assistance.
- Received and forwarded phone calls, emails, and letters to appropriate staff to ensure timely communication.
- Coordinated communication and administrative tasks for business leaders to facilitate operations.
- Recognized red-flag issues prior to escalation and used effective techniques for resolution.
Sales Associate
1 Year- Organized racks and shelves to enhance store visual appeal and attract customer interest.
- Recommended accessories and complementary purchases to increase revenue.
- Organized racks and shelves to maintain store visual appeal and engage customers.
- Supervised changing rooms to streamline merchandise flow and assist in loss prevention efforts.
Education
Some College - Health Sciences
High School Diploma
Skills
POS management
Transaction Management
Retail Operations
Inventory management
Product Recommendations
Customer engagement
Analytical problem-solving
Teamwork and Collaboration
Active Listening
Reliable and accountable
Proficient in Microsoft applications
Social perceptiveness
Timeline
Style Associate
Target
08.2025 - CurrentRead More
Financial Services Representative
Nordstrom Card Services
02.2022 - 03.2025Read More
Sales Associate
Rooms To Go
08.2020 - 12.2022Read More
Office Assistant
Rooms To Go
08.2019 - 08.2020Read More
Sales Associate
Forever 21
07.2018 - 07.2019Read More
The University of Texas At San Antonio
Some College from Health Sciences
Read More
Lawrence E Elkins High School
High School Diploma
Read More