Briana Juarez
Garden Grove,CA
Summary
Dedicated retail professional committed to maintaining organized departments and enhancing customer experiences. Strong multitasking and problem-solving abilities facilitate smooth operations while serving as a dependable backup across various departments, fostering positive customer relationships.
Overview
10
10
years of professional experience
Work History
Style Associate
Target
Garden Grove, CA
10.2022 - Current
- My current role in Target is Style Associate. My responsibilities are to maintain my department, such as keeping the fixtures clean, items stocked properly and an organized overall view. I provided backup support for other departments throughout the day when needed. Departments such as tech, cashier ,fulfillment, beauty, and general merchandise are one of the few I help out.
Customer Service
Home Depot
Garden Grove, CA
05.2020 - 07.2021
- For Home Depot I worked in the customer service department. I helped customers with returns, online orders, phone sales, curbside pickup, backed up cashiers and much more that goes into the Home Depot customer service department. I later moved into PRO Cashier which helps with transactions for the PRO department. I learned all about the materials they sell for PRO such as concrete ,plywood and the list went on and on. I also maintained a strong relationship with loyal customers. Overall the PRO department was big on maintaining great customer service for all Home Depot customers but most importantly PRO customers.
Secretary
KP Engineering Corp
Santa Ana, CA
02.2019 - 03.2020
- I was a secretary for KP Engineering I answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained accurate records and files for project documentation.
- Cleaned office and women's restroom when downtime
Sales Floor Associate
TJ Maxx Company
Oxnard, CA
07.2016 - 02.2019
- My first role while working for TJ Maxx was on the markdown team. From there I kept cross training for every department. Such as cashier, sales floor, dressing room attendant, reviving and stocking.
- Restocked shelves and maintained inventory levels throughout the store.
- Conducted periodic price checks for competitive pricing accuracy on the sales floor.
Education
High School Diploma -
Vista Real Charter
Oxnard, CA06-2017
Skills
- Software proficiency
- Point of sale operations (POS)
- Crown WAV Certified
- Sales processing
- Inventory management
- Customer service
- Visual merchandising
- Team building
- Flexible and adaptable
- Problem solving
- Product knowledge
- Multitasking
- Bi-lingual: English/ Spanish
EXTRA DETAILS
Dedicated, determined, responsible, trustworthy, team player and a quick learner
Timeline
Style Associate
Target
10.2022 - Current
Customer Service
Home Depot
05.2020 - 07.2021
Secretary
KP Engineering Corp
02.2019 - 03.2020
Sales Floor Associate
TJ Maxx Company
07.2016 - 02.2019
High School Diploma -
Vista Real Charter