Summary
Overview
Work History
Education
Skills
Timeline
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Maria Delgado

Summary

Organized and dedicated Administrative/Lead Dental Assistant with proven track record of providing exceptional customer service in fast-paced environments. Paying attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Lead Dental Assistant

Cougar Dental
09.2017 - Current
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Went over treatment plans with patients explained the procedure and scheduled them back accordingly.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Dental Assistant

Forever Young Dentistry
09.2016 - 08.2017
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Staged tray for procedures by arranging dental instruments and equipment.

Night Shift Lead

Bajio Grill
06.2013 - 07.2016
  • Maintained stock of products and ordered new products when stock was running low.
  • Assisted customers with complaints, questions and concerns.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Education

High School Diploma -

Mountain View High School
Orem, UT
05.2014

Skills

  • Bilingual (English, Spanish)
  • Customer Service
  • Computer Skills
  • Active listener
  • Positive attitude
  • Team Player
  • Excellent verbal and written communication skills
  • Time Management
  • Leadership Skills

Timeline

Lead Dental Assistant

Cougar Dental
09.2017 - Current

Dental Assistant

Forever Young Dentistry
09.2016 - 08.2017

Night Shift Lead

Bajio Grill
06.2013 - 07.2016

High School Diploma -

Mountain View High School

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Maria Delgado