Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Delaney

Mashpee,MA

Summary

Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in direct care. Impeccable communicator possessing ethical decision-making abilities.

Overview

12
12
years of professional experience

Work History

Bilingual Counselor and Advocate

Independence House, Inc
Hyannis, MA
03.2021 - Current
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Created an environment that was safe, supportive, and conducive to learning for all students.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Researched best practices in the field of counseling in order to stay current on evidence based treatments.
  • Developed crisis intervention strategies for individuals facing difficult situations or events.
  • Documented meetings, interventions and contacts with clients to optimize care.
  • Participated in different committees within the workplace and assisted with community event planning to raise awareness and funding.

Administrative Assistant

Barnstable Housing Authority
Barnstable, MA
11.2020 - 03.2021
  • Compiled data from various sources into organized reports for review by management team.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Patient Care Technician

Fersenius Medical Care
Mashpee, MA
08.2017 - 10.2020
  • Provided direct patient care and assistance to healthcare team members.
  • Provided emotional support for patients and families during difficult times.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.

General Manager

Jimmies Ice Cream
Cotuit, MA
06.2013 - 08.2018
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Maintaining accurate records of store inventory.

Education

Some College (No Degree) - Associate of Psychology

Cape Cod Community College
West Barnstable, MA

Skills

  • Office Administration
  • Solution-focused counseling
  • Client Advocacy
  • Client Records Management
  • Bilingual fluency in Portuguese
  • MS Office
  • Teamwork and Collaboration

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited

Timeline

Bilingual Counselor and Advocate

Independence House, Inc
03.2021 - Current

Administrative Assistant

Barnstable Housing Authority
11.2020 - 03.2021

Patient Care Technician

Fersenius Medical Care
08.2017 - 10.2020

General Manager

Jimmies Ice Cream
06.2013 - 08.2018

Some College (No Degree) - Associate of Psychology

Cape Cod Community College

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Maria Delaney