Meyceling Beteta
Summary
Dynamic bilingual victim advocate with a strong work ethic and expertise in case management at Ohio Hispanic Coalition. Successfully developed safety plans and streamlined referral processes, enhancing support for crime survivors. Proven ability to maintain confidentiality while delivering compassionate emotional support and effective documentation, fostering improved outcomes in recovery and legal proceedings.
Overview
4
4
years of professional experience
Work History
Bilingual Victim Advocate
Ohio Hispanic Coalition
01.2024 - Current
- Maintained accurate records of client interactions, ensuring confidentiality while supporting data-driven program improvements.
- Organized support groups tailored to specific needs of crime survivor demographics, fostering healing through shared experiences among participants.
- Developed comprehensive safety plans for survivors, addressing their unique needs and circumstances.
- Streamlined referral processes by establishing strong working relationships with partner agencies offering complementary services to crime survivors.
- Supported outreach efforts by participating in community events and distributing materials promoting available services and resources for crime victims.
- Contributed to increased success rates in prosecution by preparing victims for court appearances and providing emotional support throughout legal proceedings.
- Assisted victims of crime by offering compassionate guidance and resources throughout the recovery process.
Administrative Assistant
Prime Financial Solutions
03.2021 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Education
Associate of Arts -
Columbus State Community College
Columbus, OHSkills
- Victim advocacy
- Professional boundaries
- Emotional support
- Social media awareness
- Documentation and reporting
- Case management
- Victim intake services
- Strong work ethic
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Victim Advocate
Ohio Hispanic Coalition
01.2024 - Current
Administrative Assistant
Prime Financial Solutions
03.2021 - 12.2023
Associate of Arts -
Columbus State Community College
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