Maria Dickens
Temple Hills,MD
Summary
Self-starter with extensive knowledge
Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Watkins security
Washington , DC
10.2018 - 10.2022
- Conducted training sessions for patrol officers on proper use of force techniques.
- Maintained patrol vehicle, ensuring proper fuel levels, oil changes, and cleanliness.
- Performed routine maintenance checks on patrol vehicle prior to beginning shift.
- Trained new staff members on Jump Patrol policies and procedures.
- Reviewed incident reports submitted by patrol personnel to ensure accuracy and completeness.
- Maintained a high degree of awareness at all times while on patrol.
- Documented any suspicious activity observed while on patrol.
- Maintained daily log entries detailing all patrol activities including arrests made, reports written.
- Prepared detailed reports on patrol activities including contact with civilians or friendly forces encountered during patrol missions.
- Observed suspects while on foot patrol or by vehicle patrol.
- Utilized radios to communicate with fellow officers while on patrol duty.
- Assisted fellow officers with difficult situations encountered while on patrol duty.
Supervisor
Mitim Cabling and installation
Austin, USA
10.2014 - 09.2016
- Completed all repairs and maintenance work to company standards
- Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
- Counted and verified orders picked to ensure accuracy
- Organized client meetings to provide project updates.
- Tracked progress on projects and provided timely feedback to staff members.
- Trained new employees on company policies, job duties, and performance expectations.
Pharmacy Technician
Mortons Pharmacy
Washington, USA
09.2010 - 10.2014
- Cleaned, wrapped, and labeled outgoing orders
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
- Consistently adhere to all applicable regulations, policies and procedures for health, safety and environmental compliance
- Prepare operational reports and provide information to supervisors
- Entered new patient profiles and prescriptions into medication input software system
- Provided friendly customer service at prescription drop-off and pick-up counters
- Communicated directly with doctors' offices via telephone, fax and email
- Dispensed and delivered patient medications to patients throughout the pharmacy
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication
- Answered telephones to respond to questions or requests.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
Education
Capitol Hill Security Ofiicer - Enforcement
Fletc
Temple Hills, MD06-2022
Graduate Certificate - Pharmacology
Potomac Job Corps Center
Dc01-2010
ged -
University of District Columbia
Dc10-2009
Skills
- Exceptional patient care and interaction
- Active listening skills
- Excellent telephone etiquette
- Energetic work attitude
- Strong background in FDA drug safety
- Store maintenance ability
- Inventory control familiarity
- HIPAA trained
- Telephone inquiries specialist
- Extensive medical terminology knowledge
- Telecommunication skills
- Adaptive team player
- Pharmaceutical storage awareness
- Pharmaceutical distribution familiarity
- Counting and pouring expertise
- Inventory management
- Use of force training
- Incident report review
- Patrol procedures
- Threat assessment
- Safety protocols
- Emergency response
- Conflict resolution
- Report writing
- Team coordination
- Effective communication
- Customer service
- Attention to detail
- Problem solving
- Staff training
- Explosive detection
- Close quarters combat
- Access control
- Counter-terrorism strategies
- Perimeter security
Certification
DC Board of Pharmacy, In good standing, DC, 03/01/17
Community Service
Habitat for Humanity, 2009
Timeline
Armed Security Officer
Watkins security
10.2018 - 10.2022
Supervisor
Mitim Cabling and installation
10.2014 - 09.2016
Pharmacy Technician
Mortons Pharmacy
09.2010 - 10.2014
Capitol Hill Security Ofiicer - Enforcement
Fletc
Graduate Certificate - Pharmacology
Potomac Job Corps Center
ged -
University of District Columbia