Maria Dietrich
Tucson,AZ
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more skills, and to flourish professionally. Holds quality and teamwork in high esteem.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Local Family
Tucson, AZ
07.2023 - 08.2024
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Helped develop motor skills through active playtime activities like running, jumping.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
- Assisted with feeding infants and toddlers during meal times.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Read books aloud to small groups or individual children.
- Planned field trips to local parks, libraries and other educational places.
- Developed positive relationships with families by communicating regularly about their child's development.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Encouraged positive interactions between children by providing supervision at all times.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Maintained a clean and organized play area.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Secured indoor and outdoor premises to protect children.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Sanitized toys and tables to maintain clean, safe environment.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Sales Associate
Nexcom
NORFOLK, Virginia
03.2022 - 06.2023
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Obtained signatures for financial documents and internal and external invoices.
- Collected payments and provided accurate change.
- Received and displayed product shipments on store retail shelves upon delivery.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Caregiver
Local Family
Norfolk, Virginia
10.2021 - 02.2022
- Assisted with meal planning to meet nutritional plans.
- Created safe and positive living situations for clients by communicating with family about concerns or challenges.
- Built strong and trusting rapport with clients and loved ones.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Sales Associate
NEXCOM Associate
03.2019 - 09.2021
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
Canvasser
Paramount Builders Inc.
01.2019 - 02.2019
- Utilized organizational knowledge and persuasive speech to sway public opinion.
- Fostered active discussions to build connections with people.
- Displayed knowledge of product or organization to attempt to sway opinions.
- Recruited other canvassers to strengthen outreach potential.
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
- Knocked on assigned household doors while collecting data about housing preferences.
- Memorized and recited sales scripts or statements prepared by employer.
- Achieved repeat business and referrals through personalized services.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Collaborated with team to develop effective, winning sales strategies.
- Stayed up-to-date on product specs and prices to accurately describe merchandise.
- Collaborated with other members of sales team to reach targets.
- Contacted satisfied customers to offer additional services.
Seasonal Sales Associate
NEXCOM Associate
10.2018 - 12.2018
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assessed customer needs to provide assistance and information on product features.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
05.2018 - 10.2018
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Served food quickly for positive guest experiences.
- Stocked shelves and cases with new or transferred items.
- Took orders from patrons and input selections into store computer system.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Drove team success by quickly completing assigned tasks.
- Assisted patrons in making menu selections.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Wiped down tables and equipment, swept and refilled stock.
- Presented orders to guests within anticipated service times.
- Maintained safe food handling practices to prevent germ spread.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Scrubbed and polished counters to remove debris and food.
Education
Matthew Fontaine Maury High School
Skills
- Inventory Control
- Sales Development
- Promotional support
- Contract Preparation
- Customer Needs Assessment
- Retail loss prevention
- Order Processing
- Product Sales
- Payment Processing
- Problem-Solving
- Written and oral communication skills
- Goal-Oriented
- Merchandise Display
- Product Recommendations
- Listening Skills
- Reliable and punctual
- Positive and professional
- Store Opening and Closing
- Sales Training
- Policy and Procedure Adherence
- Cash Register Operation
- Cash Handling
- Inventory Restocking
- Health Code Compliance
- Food Running
- Cleaning and Sanitizing
- Safe Food Handling
- Food Preparation
- Beverage Preparation
- Heavy Lifting
- Machine Operations
- Line Efficiency
- Willingness to Learn
- Quality Control Checks
- Teamwork and Collaboration
- Activity Planning
- Meal Preparation
- Housekeeping
- Personal Hygiene Assistance
- Safety understanding
- Age-Appropriate Activities
- Toilet training
- Early Childhood Education
- Creative arts talent
- Safety awareness
- Behavior management techniques
- Reading skills
Activities
- Maury Drama Program, 02/2017-06/2018, Leading role in Spring Production 2017, Supporting role in Winter Production 2017, Supporting role in Spring Production 2018, Assisted in prop and stage management, Competed in the One Act Play Competition, Norfolk Public Schools February 2018
- The Wolf Pack Production Volunteer, 06/2012-Present, Leading and supporting roles throughout, Prop and behind the scenes management, Scheduling Assistant, Writer, Producer, Film Crew, Costume Design, Make-up Artist, Set Dresser, Location Scout, Crafts and Services Assistant, Competed in the 48 Hour Film Project, Hampton Roads Division 2012-Present
References
References available upon request.
Timeline
Childcare Provider
Local Family
07.2023 - 08.2024
Sales Associate
Nexcom
03.2022 - 06.2023
Caregiver
Local Family
10.2021 - 02.2022
Sales Associate
NEXCOM Associate
03.2019 - 09.2021
Canvasser
Paramount Builders Inc.
01.2019 - 02.2019
Seasonal Sales Associate
NEXCOM Associate
10.2018 - 12.2018
Crew Member
Bojangles' Famous Chicken 'n Biscuits
05.2018 - 10.2018
Matthew Fontaine Maury High School