Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evelyn Rodriguez

Lincoln Park,NJ

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

18
18
years of professional experience

Work History

Store Manager

Dollar Tree
09.2023 - 09.2024
  • Trained and guided team members to maintain high productivity and performance metrics..
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Assistant Store Manager

Walmart
11.2006 - 05.2022
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Education

Bachelor’s Degree - Business Administration

APEC
Dominican Republic
08-2001

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Inventory Control
  • Sales Strategies

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Store Manager

Dollar Tree
09.2023 - 09.2024

Assistant Store Manager

Walmart
11.2006 - 05.2022

Bachelor’s Degree - Business Administration

APEC

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Evelyn Rodriguez