Maria Esparza
Highland,CA
Summary
Customer-focused professional experienced in fast-paced environments, specializing in cash handling, inventory management, and customer service. Demonstrates strong communication and problem-solving skills to address diverse customer needs and enhance satisfaction. Committed to fostering teamwork and collaboration to drive operational efficiency.
Overview
17
17
years of professional experience
Work History
Senior Cashier
San Manuel Casino
Highland, USA
05.2021 - Current
- Managed Main Bank operations, retrieved funds from Soft Count room, coordinated money transfers with Garda, trained new employees, and facilitated smooth employee orientation.
- Facilitated cash advances and TITO ticket cashing for patrons, ensuring accurate end-of-shift balancing and streamlined transaction processes.
- Operated CDU machines to provide seamless currency access for patrons.
- Monitored guest safety and provided assistance to enhance overall patron experience.
Learning Ambassador
Amazon Warehouse
San Bernardino, USA
10.2020 - 05.2021
- Facilitated training for new team members on picking, packing, and docking merchandise to enhance operational efficiency.
CAP 1 Associate
Walmart
San Bernardino, USA
02.2020 - 10.2020
- Stocked shelves to maintain product availability and improve store organization
Medical Assistant for General, Pediatric and Vascular Surgery
Loma Linda University Health Care
Loma Linda, USA
10.2015 - 06.2019
- Assisted surgeons with minor surgeries and gathered vital signs, ensuring patient readiness for procedures.
- Provided patient support before, during, and after exams, improving overall patient experience and satisfaction.
Medical Assistant
Chris J.R. Wu, M.D.
San Bernardino, USA
07.2009 - 10.2015
- Conducted patient intake, administered CPR and First Aid, performed venipuncture, injections, EKG, hematology, urinalysis, and bandaging, ensuring patient safety and comfort through strict adherence to sterile techniques.
Education
Bachelors of Science - Psychology
University of Phoenix
San Bernardino, CA12.2013
Medical Assistant - Certificate
Concorde Career College
San Bernardino, CA03.2009
Skills
- Bilingual in Spanish and English
- Costumer assistance
- Effective communication
- Team leadership
- Computer proficiency
- Precision
- Issue resolution
- Concurrent task management
Timeline
Senior Cashier
San Manuel Casino
05.2021 - Current
Learning Ambassador
Amazon Warehouse
10.2020 - 05.2021
CAP 1 Associate
Walmart
02.2020 - 10.2020
Medical Assistant for General, Pediatric and Vascular Surgery
Loma Linda University Health Care
10.2015 - 06.2019
Medical Assistant
Chris J.R. Wu, M.D.
07.2009 - 10.2015
Bachelors of Science - Psychology
University of Phoenix
Medical Assistant - Certificate
Concorde Career College