Maria Estrada
DeLand,FL
Summary
Experienced professional offering several years of customer service, a friendly, calm, and confident personality to maximize safety and comfort of passengers, and an unwavering patience for passengers who need additional assistance. Pursuing flight attendant position to provide exceptional customer service to travelers.
Overview
6
6
years of professional experience
Work History
Esthetician
Hand And Stone
Port Orange, FL
04.2023 - Current
- Provided excellent customer service and skincare treatments to clients.
- Built positive client relationships and guided clients through treatments.
- Set up patient rooms and sterilized equipment.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Educated clients on skin care procedures and products. Relaxed clients with facial, aromatherapy and soothing environments.
Registered Pharmacy Technician
BioPlus Specialty Pharmacy
Altamonte Springs, FL
12.2020 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Researched denied claims and contacted insurance companies to resolve these issues.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Registered Pharmacy Technician
Family Health Source Pharmacy
DeLand, FL
08.2018 - 02.2020
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
High School Diploma -
Deland High School
Deland, Florida01.2015
Skills
- Problem solving
- Flexibility
- Team Collaboration
- Outgoing and Positive Attitude
- Communication Skills
- Reliable
- Bilingual (English/Spanish)
Contact
Deland, Florida 32720
Timeline
Esthetician
Hand And Stone
04.2023 - Current
Registered Pharmacy Technician
BioPlus Specialty Pharmacy
12.2020 - 08.2022
Registered Pharmacy Technician
Family Health Source Pharmacy
08.2018 - 02.2020
High School Diploma -
Deland High School
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