Maria Estrada Chavez
Vacaville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to exceed team goals.
Overview
8
8
years of professional experience
Work History
Women's Sportswear Manager
Scheels Sporting Goods
02.2024 - 06.2024
- Managed and motivated over 10 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Sales Focus with monthly goals starting at 20.000 dollars
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Assistant Manager
Galaxy Theaters LLC
03.2018 - 02.2024
- Excellent leadership skills, self-motivated, and demonstrating initiative
- Multi-task effectively and meet strict deadlines
- Supervised 100-125 team members and managed guests of diverse socioeconomic background and experiences
- Excellent sense of priority setting and time management
- Performed appropriately in challenging situations, utilizing tact, initiative, and good judgment
- Followed and enforced all policies and procedures
- Hiring, training and supervising all team members
- Displaying a positive, helpful, and patient attitude toward guests and team members
- Providing a clean and safe environment for guests and team members
- Ensuring the correct preparation and timely submission of all required reports
- Knowledge of concession operations, including inventory control, ordering, food preparation, and the promotion of sales
- Proper and safe operation and maintenance of equipment
- Ability to follow written and oral instructions, including all company policies
- Ability to count money, visually inspect property and inventory and work extended hours.
Sales Associate
Rue 21
08.2016 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Arts - Psychology
Truckee Meadows Community College
Reno, NV05.2021
High School Diploma -
Reno High School
Reno, NV06.2018
Skills
- Bilingual
- Organized
- Inventory
- Skilled on Microsoft programming
- Administration and Reporting
- Team Leadership
- Time Management
- Verbal and written communication
- Staff Hiring, Training, Management, and Development
- Operations Management
- Sales Techniques
- Schedule Preparation
- Customer Service
- Problem Resolution
Awards
National Honors Society
References
Available upon request
Languages
Spanish
Full Professional
Timeline
Women's Sportswear Manager
Scheels Sporting Goods
02.2024 - 06.2024
Assistant Manager
Galaxy Theaters LLC
03.2018 - 02.2024
Sales Associate
Rue 21
08.2016 - 02.2018
Associate of Arts - Psychology
Truckee Meadows Community College
High School Diploma -
Reno High School