MARIA FERNANDA
Miami,FL
Summary
Final-year student of International Business Administration with a passion for acting and audiovisual content creation. Skilled in digital marketing, interpersonal communication, and building meaningful human connections. Seeking opportunities to contribute to projects that combine creativity, strategy, and a purpose-driven mission.
Overview
4
4
years of professional experience
Work History
Content Creator and Marketing Assistant
Brush Bros Painting
03.2022 - Current
- Designed and managed social media content strategies for small businesses, focusing on audience engagement and brand growth.
- Created visual and written content for platforms like Instagram, Google ads and Facebook ads, increasing audience reach by 25%.
- Assisted in developing marketing campaigns using email marketing tools to target key demographics.
- Collaborated with clients to produce creative scripts and audiovisual content that aligned with brand values.
Customer Service Representative (Remote)
Australian Pacific College
12.2020 - 12.2022
- Provided excellent customer service, addressing customer inquiries and resolving issues with a 95% satisfaction rate.
- Assisted and managing customer relationships to enhance brand loyalty.
- Developed templates for customer responses, streamlining communication and reducing response time by 30%.
Education
Bachelor's - International Business Administration
Ceipa Bussiness school
Medellín12.2024
Acting Studies - undefined
Adriana Barraza Acting Studio
Miami12.2024
Leadership and management - undefined
Australian Pacific College
01.2022
Certificate IV - Human Resources
Australian Pacific College
01.2020
Skills
- Social media management
- Design tools (Canva, Adobe Spark)
- Basic video editing (CapCut, iMovie)
- Effective communication
- Teamwork
- Empathy
- Leadership
Languages
English and Spanish
Professional Working
Timeline
Content Creator and Marketing Assistant
Brush Bros Painting
03.2022 - Current
Customer Service Representative (Remote)
Australian Pacific College
12.2020 - 12.2022
Bachelor's - International Business Administration
Ceipa Bussiness school
Acting Studies - undefined
Adriana Barraza Acting Studio
Leadership and management - undefined
Australian Pacific College
Certificate IV - Human Resources
Australian Pacific College
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