Maria Fernanda Angeles Alejandro
Cordova
Summary
Bilingual (English/Spanish) customer-service professional with hands-on experience as a server, coordinator, and cashier. Skilled at scheduling and coordinating jobs, preparing accurate estimates, and resolving customer issues to maintain high satisfaction. Strong problem-solving, active listening, and team-collaboration skills, focused on improving operational efficiency and building lasting customer relationships.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Coordinator
Gensprocorp LLC
Memphis
05.2022 - Current
- Organizing jobs to fit in the appropriate schedule.
- Give out estimates of the job that needs to be performed.
- Provide excellent customer service.
Server
Los Cabos Bar & Grill
Memphis
06.2024 - 10.2025
- Handled customer inquiries and complaints with professionalism.
- Resolved conflicts and maintained a positive atmosphere among staff and guests during busy periods.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
Cashier
Farmer's Market
Memphis
08.2021 - 09.2021
- Cleanup minor spills quickly and safely.
- Maximize positive customer service experience.
- Assist customers in finding specific grocery items.
- Address customer complaints skillfully, offering reimbursement when necessary.
Education
biology
University of Memphis
Memphis, TN 08.2023 - 03.2026
high school -
St. Agnes Academy
Skills
- Time Management
- Problem Solving
- Active Listening
- Team Collaboration
- Organizational Skills
- Positive Attitude
- Relationship Building
- Customer Service
Hobbies and Interests
- Reading
- Art
- Traveling
- Working out
Languages
- English
- Spanish
Timeline
Server
Los Cabos Bar & Grill
06.2024 - 10.2025
biology
University of Memphis
08.2023 - 03.2026
Coordinator
Gensprocorp LLC
05.2022 - Current
Cashier
Farmer's Market
08.2021 - 09.2021
high school -
St. Agnes Academy