Maria Figueroa-Mora
Madera,CA
Summary
Dynamic insurance agent with proven success at Fiesta Auto Insurance, excelling in client account management and policy writing. Adept at developing strong customer relationships and driving sales growth through effective communication and strategic sales development. Committed to delivering exceptional service and ensuring compliance with industry standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Fiesta Auto Insurance
Fresno, CA
05.2025 - Current
- Assisted clients in understanding policy options and coverage details.
- Processed insurance applications and maintained accurate client records.
- Conducted policy reviews to ensure compliance with regulations and standards.
- Responded to client inquiries via phone and email in a timely manner.
- Collaborated with underwriters to assess risk and determine coverage limits.
- Scheduled appointments for policy discussions and renewals with clients.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Developed relationships with new clients through cold calling and referrals from existing customers.
Sales Associate
Victoria Sercet
03.2024 - 07.2024
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Rotated stock using clearance markdowns and special sales promotions
- Delivered consistent service to develop customer base
- Assisted customers with sales and service needs
- Adapted to changing priorities and unexpected situations with calm demeanor
- Built attractive displays and merchandised products
- Supported team with receiving, pricing and merchandising
- Informed customers of promotions and special offers to increase sales
- Collaborated with team members to achieve monthly sales targets
Agricultural Field Worker
Colin's Labor Company
06.2022 - 09.2022
- Participated in selection process of seeds for planting based on factors such as weather conditions and crop rotation plans
- Applied fertilizers, pesticides, and herbicides to protect and promote crop growth
- Utilized hand tools such as shovels, hoes, shears, or pruning knives for various agricultural tasks
- Planted cultivated, and harvested crops according to seasonal schedules
Education
Diploma -
Madera South High School
Madera, CA06.2022
Skills
- Order processing
- Payment processing
- Business development
- inventory control
- Client account management
- Sales development
- Product sales
- Promotional support
- Sales strategies
- Team collaboration
- Customer relationship management
- Policy writing
- Customer service
Certification
- Insurance Agent License
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Insurance Agent
Fiesta Auto Insurance
05.2025 - Current
Sales Associate
Victoria Sercet
03.2024 - 07.2024
Agricultural Field Worker
Colin's Labor Company
06.2022 - 09.2022
Diploma -
Madera South High School
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