Maria Flores
Lyford,TX
Summary
Accomplished Office Manager with a proven track record at Ramirez Dealerships, enhancing team productivity by 30% through effective delegation and streamlining operations. Expert in payroll processing and maintaining confidentiality, demonstrating exceptional Microsoft Excel proficiency and team collaboration skills. Skilled in transforming challenges into solutions, focusing on impactful financial and administrative achievements.
Overview
32
32
years of professional experience
Work History
Payroll Clerk
MTC- El Valle Detention Facility
08.2018 - 07.2023
- Maintained payroll information by calculating, collecting, and entering data.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
Office Manager
Rodriguez Ford Dealership
05.1991 - 11.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Office Clerk
Mr. Victors, LTD C/O A & M Management Inc.
07.2017 - 07.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Substitute Teacher
Lyford CISD
03.2016 - 05.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
Office Manager
Harlingen Texas Motor City, LLC
05.2010 - 11.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Office Manager
Ramirez Dealerships
02.2009 - 11.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
High School Diploma -
Raymondville ISD
Raymondville, TX 7858005.1977
Skills
- Data Entry
- Payroll Processing
- Accounts Payable
- Microsoft Excel proficiency
- Quickbooks
- Payroll Discrepancies
- Accounts Receivable
- Confidentiality Assurance
- Excel proficiency
- Bookkeeping
- Payroll Software Knowledge
- Benefits Administration
- Payroll Policies
- Team Player
- Payroll Inquiries
- Basic functions in Excel
- Math Skills
- Direct Deposit Setup
- Maintaining files
- Producing reports
- Recording data
- Filing
- Information Protection
- Reviewing data
- Payroll Training
- Team Collaboration
- Records Management
- Checking time cards
- Payroll Deductions
- Tax Compliance
- Report Writing
- Report Preparation
- Employee Relations
- Analyzing information
- Payroll Auditing
- General Ledger
- Employee file management
- Payroll Best Practices
- Investigating discrepancies
- Financial software
- Overtime Calculation
- New employee onboarding
- Expense reimbursements
Languages
English
Spanish
Timeline
Payroll Clerk
MTC- El Valle Detention Facility
08.2018 - 07.2023
Office Clerk
Mr. Victors, LTD C/O A & M Management Inc.
07.2017 - 07.2018
Substitute Teacher
Lyford CISD
03.2016 - 05.2017
Office Manager
Harlingen Texas Motor City, LLC
05.2010 - 11.2015
Office Manager
Ramirez Dealerships
02.2009 - 11.2009
Office Manager
Rodriguez Ford Dealership
05.1991 - 11.2018
High School Diploma -
Raymondville ISD
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