María Funes
Summary
Dynamic professional with a proven track record in customer service and assistance. Skilled in communication and computer skills, I excel in team building and leadership, achieving high levels of customer satisfaction. Fluent in Spanish, English, and French, I effectively resolve conflicts and drive project success, ensuring safety and quality standards.
Overview
2
2
years of professional experience
Work History
Cashier
Target
12.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Barista
Target
12.2024 - Current
- Created wide variety of hot and cold drinks.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Assistant Project Manager
WSV Group
06.2024 - Current
- Developed and maintained project documentation for reliable records.
- Planned, monitored and analyzed project costs to meet financial goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Ambassador
Busch Gardens Tampa Bay
01.2024 - 01.2025
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
Cleaning Supervisor
Rp Clean
06.2023 - 08.2023
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Assisted with equipment set-up prior to operation and cleaning.
Education
High School Diploma -
Externado De San José
El Salvador11-2021
Bachelor of Science - Psychology
University of South Florida
Tampa, FL05-2026
Minor - Criminology
University of South Florida
Tampa, FL05-2026
Skills
- Analytical thinking
- Team building
- Communication
- Computer skills
- Conflict resolution
- Leadership
- Customer service and assistance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
Timeline
Cashier
Target
12.2024 - Current
Barista
Target
12.2024 - Current
Assistant Project Manager
WSV Group
06.2024 - Current
Ambassador
Busch Gardens Tampa Bay
01.2024 - 01.2025
Cleaning Supervisor
Rp Clean
06.2023 - 08.2023
High School Diploma -
Externado De San José
Bachelor of Science - Psychology
University of South Florida
Minor - Criminology
University of South Florida
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