Maria Galeana
Westminster,CA
Summary
Results-driven Department Manager with a strong background in grocery retail and team leadership. Led high-volume produce department, prioritizing customer satisfaction and operational efficiency. Expertise in inventory management, employee training, and maintaining department standards.
Overview
1
1
Language
14
14
years of professional experience
Work History
Produce Manager/Produce Clerk
Sprouts Farmers Market Inc, Grocery
Mission Viejo, California
08.2019 - Current
- Oversaw inventory management and ordered produce based on stock levels and sales trends to maintain product availability and minimize waste.
- Monitored daily sales and department performance to inform operational decisions.
- Scheduled employees to optimize staffing levels and enhance department operations.
- Delegated tasks to team members to uphold productivity and maintain department standards.
- Trained and onboarded new employees on department procedures, responsibilities, and expectations.
- Stocked, organized, and rotated produce while maintaining freshness, quality, and presentation.
- Maintained and managed the wet rack, ensuring produce remained fresh, properly rotated, and attractively displayed.
Deli Manager
Stater Brothers
Tustin, California
10.2012 - 07.2019
- Maintained a clean, organized, and sanitary deli area, including equipment and supplies, to ensure food safety and customer satisfaction.
- Resolved customer complaints promptly and professionally, enhancing overall customer satisfaction.
- Ordered deli supplies and monitored inventory, preventing stock shortages and ensuring smooth operations.
- Monitored and recorded hot and cold food temperatures to ensure compliance with food safety standards.
- Provided friendly and efficient customer service by taking orders, preparing food, and ensuring accurate and timely service.
- Addressed employee performance issues through feedback and coaching, fostering a supportive team environment.
Education
High School Diploma -
La Quinta High School
Westminster06-1999
Skills
- Customer Service & Relationship Building
- Strong Work Ethic
- Problem Solving
- Team Leadership & Collaboration
- Attention to detail
- Strong Sense of Urgency
Languages
Spanish
Native/ Bilingual
Timeline
Produce Manager/Produce Clerk
Sprouts Farmers Market Inc, Grocery
08.2019 - Current
Deli Manager
Stater Brothers
10.2012 - 07.2019
High School Diploma -
La Quinta High School