Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Adiola Pjetri

Adiola Pjetri

Jacksonville,FL

Summary

I bring four years of hands-on experience in a high-volume customer service role at Publix, where I consistently handled cash transactions with accuracy, maintained accountability, and delivered professional service to a diverse customer base. I built strong customer trust through reliability, ethical conduct, and effective problem-solving while adhering to company policies and procedures. Alongside my work experience, my Political Science studies strengthened my communication, analytical thinking, and understanding of rules and compliance, all of which prepare me well for a detail-oriented, customer-focused teller role in the banking environment.

Overview

3
3
years of professional experience

Work History

Produce Associate

Publix
2025.10 - Current
  • Assisted in receiving and stocking fresh produce, ensuring quality standards were met.
  • Monitored inventory levels, reporting discrepancies to management for timely replenishment.
  • Operated equipment for washing and cutting fruits and vegetables, maintaining cleanliness and safety protocols.
  • Collaborated with team members to maintain organized displays, enhancing customer shopping experience.

Customer Service Representative

Publix
2022.08 - Current
  • Assisted customers with inquiries, providing accurate information and resolving issues promptly.
  • Processed transactions efficiently, ensuring a smooth checkout experience for customers.
  • Maintained product knowledge to assist customers in making informed purchasing decisions.
  • Collaborated with team members to enhance customer service delivery and improve satisfaction levels.

Cashier

Publix
2022.08 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring high levels of satisfaction and service quality.
  • Maintained cleanliness and organization of checkout areas to enhance shopping experience.
  • Handled cash and credit transactions, adhering to company policies for financial accuracy.

Education

Bachelors - Political Science

University of North Florida
Jacksonville, FL

Skills

  • Customer service & relationship building
  • Attention to detail
  • Compliance & policy adherence
  • Confidential information handling
  • Communication & problem solving
  • Team collaboration
  • Time management & reliability

Languages

Albanian
Full Professional

Timeline

Produce Associate

Publix
2025.10 - Current

Customer Service Representative

Publix
2022.08 - Current

Cashier

Publix
2022.08 - Current

Bachelors - Political Science

University of North Florida
Adiola Pjetri