Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Garcia

Zapata

Summary

Dynamic professional with a proven track record at Texas Visiting Nurse Service LTD., excelling in customer service and teamwork. Recognized for exceptional problem-solving skills and a friendly demeanor, fostering strong client relationships. Adaptable and detail-oriented, consistently delivering results in fast-paced environments while maintaining high standards of communication and empathy.

Overview

2017
2017
years of professional experience

Work History

Provider

Texas Visiting Nurse Service LTD.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.

CSR

Atlas Credit
03.2014 - 05.2016
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.

Teller

IBC Bank
02.2012 - 03.2016
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Education

High School Diploma -

Zapata High School
Zapata, TX
05.2004

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking Abilities
  • Attention to detail
  • Flexible and adaptable
  • Time management
  • Verbal communication
  • Decision-making
  • Active listening
  • Calm under pressure
  • Computer skills
  • Critical thinking
  • Excellent communication

Timeline

CSR

Atlas Credit
03.2014 - 05.2016

Teller

IBC Bank
02.2012 - 03.2016

Provider

Texas Visiting Nurse Service LTD.

High School Diploma -

Zapata High School

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