Maria Garza

Bilingual translations.

Worked with various campuses.

Worked with kids ages 4-18.

Helped BOY/MOY/EOY testing.

File all students documentation such as home language.

• Assisted in enrollment processes by reviewing applications, verifying documents, and updating student information.
• Contributed to a welcoming environment by greeting students, parents, and staff with professionalism and courtesy.
• Ensured a safe learning environment by monitoring visitor access according to school policies.
• Managed phone calls and emails, addressing inquiries promptly and directing messages to appropriate personnel.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.