25+ years of outstanding experience in customer service companies and organizations. Sharp in learning and comprehending new systems and methods Bilingual communicator in English and Spanish: speak, read and write Dedicated professional attitude; committed to getting the job done Proficient technical skills: data entry, application, digital navigation, Microsoft Office, Google Chrome Creative problem solver, enjoy challenge of assisting clients in crisis with professionalism and empathy Exceptionally well organized and highly motivated Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work. Establishes and maintains good working relationships with clients and co-workers