Maria Gomez
Los Angeles,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. As well as quick on feet and ready to learn multiple operations and programs. Excellent with customers by providing resources and going above and beyond.
Overview
2
2
years of professional experience
Work History
Crew Leader
Taco Bell
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Monitored team members to verify work quality and address concerns.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
- Communicated effectively with upper management, team members and customers to keep everyone informed.
Manager
McDonald's Restaurant
05.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Applied customer feedback to develop process improvements and support long-term business needs.
Education
No Degree - Criminal Justice
Cal State University, Fullerton
High School Diploma -
Ocean View High School
Huntington Beach, CA07.2021
Skills
- Teamwork and Collaboration
- Physical Strength and Stamina
- Worksite Safety and Maintenance
- Staff Management
- Health and Safety Regulations
- Managing Operations and Efficiency
- Customer Service
- Managing Cash Register
- Employee Coaching and Motivation
- Greet Guests
Languages
Spanish
Native or Bilingual
Timeline
Manager
McDonald's Restaurant
05.2020 - Current
Crew Leader
Taco Bell
No Degree - Criminal Justice
Cal State University, Fullerton
High School Diploma -
Ocean View High School
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