Eclinical Works, Frontline Education, Microsoft Excel, PowerPoint, Office 365
Maria Granados
Social Worker
Houston,TX
Summary
A dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes a variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing a strong rapport with individuals from diverse backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
25
25
years of post-secondary education
1
1
Language
Work History
Virtual School Registrar
Aldine Independent School District
7 2022 - Current
- Company Overview: Aldine Virtual School
- Aldine Virtual School
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Reduced errors in student records by meticulously verifying and updating demographic information as needed.
- Conducted audits of existing data entry processes.
- Analyzed current data records to provide detailed reports.
- Verified paperwork accuracy and checked for completion prior to processing.
- Led efforts to increase overall accuracy rate in record-keeping processes, promoting trust from both internal stakeholders and external accrediting bodies.
Social Worker Internship
Aldine Independent School District
08.2024 - Current
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Participated in ongoing professional development opportunities to stay current on best practices in social work practice and relevant industry trends.
- Maintained confidentiality of sensitive client information while complying with all mandatory reporting requirements dictated by law or agency policy.
- Empowered clients to make informed decisions, providing up-to-date information on available services and programs.
- Provided crisis intervention services to individuals experiencing emotional distress or trauma, stabilizing their situations and connecting them with appropriate support systems.
- Monitored client progress regularly, adjusting care plans to ensure optimal outcomes.
- Collaborated with teachers and parents to create supportive learning environment, leading to improved student academic performance.
- Monitored progress of identified students using data-driven decision making to adjust intervention plans as needed.
Special Education Secretary
Aldine Independent School District
07.2021 - 07.2022
- Houston Academy and Gray Elementary
- Participated in school-wide initiatives to promote inclusivity and understanding of diverse student needs within the broader educational community.
- Assisted in the coordination of transition services for students aging out of special education programs, collaborating with local agencies and support teams.
- Maintained confidentiality of sensitive student information while navigating complex district database systems for record-keeping purposes.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Processed student registrations and withdrawals.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed office supplies inventory, ensuring that essential materials were always readily available for special education staff members'' daily use.
- Facilitated communication between special education personnel and mainstream teaching staff through regular updates on student progress and needs.
- Coordinated meetings between special education staff, parents, and other stakeholders to review progress and adjust educational plans as needed.
- Supported special education teachers in meeting individualized student goals through effective scheduling and resource allocation.
- Collaborated with school administrators to ensure appropriate accommodations were provided for students during standardized testing periods.
- Ensured timely completion of required paperwork related to student evaluations, re-evaluations, IEPs, or 504 plans by maintaining an organized calendar system.
Administrative Assistant / Office Manager
Town and Country Internal Medicine, P.A.
08.2010 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Used EclinicalWorks to schedule appointments
- Coordinated referrals to specialists when necessary, ensuring seamless continuation of care for patients with complex needs.
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
- Streamlined the check-in process to reduce wait times for patients while maintaining accuracy in recordkeeping.
- Facilitated patient education by providing clear explanations of treatment plans and addressing any concerns or questions.
- Assisted with billing inquiries and insurance verification, resulting in a smoother financial experience for patients.
- Fostered a positive environment within the healthcare facility by actively participating in staff meetings and collaborating on continuous improvement initiatives.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Engaged with patients to provide critical information.
- Oversaw accounting, budgeting, and financial reporting.
- Addressed and remedied all patient or team member issues.
- Managed eight employees with various personalities and from different cultures for two-physician practice.
- Consulted with healthcare professionals on business decisions.
- Assisted with regulatory issues such as compliance.
- Developed close working relationships with front office and back office staff.
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries promptly and professionally.
Medical Billing & Coding / Administrative Assistant
Town and Country Neurology
02.2006 - 07.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained up-to-date knowledge on industry regulations, ensuring compliance in all medical billing practices.
- Supported medical billing processes by providing accurate coding and documentation, resulting in prompt reimbursement from insurance companies.
- Increased efficiency in medical billing processes by streamlining workflows and implementing new software solutions.
- Supported medical billing processes by accurately coding diagnoses and procedures for insurance claims submissions.
- Provided medical billing and coding duties.
- Ensured accurate coding of diagnoses and treatments by working closely with medical billing specialists.
- Maintained compliance with industry regulations by staying current on changes in medical billing codes and standards.
- Enhanced revenue by streamlining medical billing processes and improving accuracy in claims submissions.
- Reduced errors in medical billing by implementing a comprehensive training program for administrative staff on insurance verification and coding procedures.
- Maintained strong knowledge of current industry regulations and guidelines, ensuring compliance within all aspects of the medical billing process.
- Promoted accuracy in coding practices, staying current on ICD-10 changes and industry updates related to medical billing requirements.
- Streamlined medical billing procedures for increased efficiency and accuracy in the collections process.
- Managed medical billing processes, reducing errors and enhancing revenue collection.
- Improved accuracy of medical billing by reviewing patient records and conducting regular audits.
- Provided ongoing support to junior staff members through mentorship and sharing best practices in medical billing operations.
- Managed high-volume workload while maintaining exceptional attention to detail for precise data input into the medical billing system.
Education
Bachelor of Social Work - Social Work
University of Houston- Downtown
Houston, TX 05.2001 - 12.2024
Medical Office Billing & Coding Certificate - Medical Billing
National Institute of Technology
Houston, TX 05.2002 - 05.2003
Skills
Leadership Qualities
Excellent Communication
Scheduling Coordination
Software Knowledge
Database Administration
Record Management
Student enrollment
Teamwork and Collaboration
Problem-Solving
Time Management
Problem-solving abilities
Multitasking
Software
Timeline
Social Worker Internship
Aldine Independent School District
08.2024 - Current
Special Education Secretary
Aldine Independent School District
07.2021 - 07.2022
Administrative Assistant / Office Manager
Town and Country Internal Medicine, P.A.
08.2010 - 08.2019
Medical Billing & Coding / Administrative Assistant
Town and Country Neurology
02.2006 - 07.2009
Medical Office Billing & Coding Certificate - Medical Billing
National Institute of Technology
05.2002 - 05.2003
Bachelor of Social Work - Social Work
University of Houston- Downtown
05.2001 - 12.2024
Virtual School Registrar
Aldine Independent School District
7 2022 - Current
Similar Profiles
Alejandra Jennifer MartinezAlejandra Jennifer Martinez
Assistant Principal Secretary at Victory Early College High School - Aldine Independent School DistrictAssistant Principal Secretary at Victory Early College High School - Aldine Independent School District
Shaunda ThomasShaunda Thomas
Pharmacy Instructor at Aldine Independent School DistrictPharmacy Instructor at Aldine Independent School District
Jasmine LivasJasmine Livas
Instructional Paraprofessional at Aldine Independent School DistrictInstructional Paraprofessional at Aldine Independent School District