Summary
Overview
Work History
Education
Skills
Timeline
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Maria G Rocha Vaca

San Antonio

Summary

Friendly, enthusiastic, engaging team player encourages staff to perform at their best. Detail oriented, fat learner. Multi-tasker with great product knowledge. Exceptional customer service and high rate of customer satisfaction. Always ready to learn and put my new knowledge to work.

Overview

11
11
years of professional experience

Work History

Cashier/Customer service

Culebra meat market
04.2020 - 01.2026
  • Tend monies, Debit cards and EBT card, answer phones, translate for staff and customer, take orders for restaurants, complete invoice and calculate totals.
  • Face to face interactions with clients.
  • Use POS as well as PAX systems to ring up customers Purchases.
  • Handle Refunds and exchanges.
  • Ensure customers receive the product they desire and make sure the customer receives the best attention and care, so that they can be a repeat customer.

Ambassador Customer service

Bath and window EXPO
04.2017 - 04.2020
  • Setup station at designated location, set out supplies and propaganda in order to engage with customers passing by.
  • Explain in detail about product and services to customer client info, fill out appointment card and details to provide to customer.
  • Keep in communication with customer to ensure appointment is fulfilled.

Data entry clerk- Receptionist

Affordable Health insurance agency
05.2015 - 04.2017
  • Answer phones, offer customer service, transfer calls to insurance agents.
  • Language Interpreter for claims
  • Input sensitive insurance documents and client information into database and submit by EOD
  • File documents.

Education

Legal secretary -

Career Point College
Santonio
08.2011

GED -

Ferrari Adult Learning Center
San Antonio, TX
08-2010

Skills

  • Poised under pressure
  • Customer relationship management
  • Team collaboration
  • Fast learner
  • Bilingual

Timeline

Cashier/Customer service

Culebra meat market
04.2020 - 01.2026

Ambassador Customer service

Bath and window EXPO
04.2017 - 04.2020

Data entry clerk- Receptionist

Affordable Health insurance agency
05.2015 - 04.2017

Legal secretary -

Career Point College

GED -

Ferrari Adult Learning Center
Maria G Rocha Vaca