MARIA G ROJAS HERNANDEZ
Romeoville,IL
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Clerk
Makers Pride
Romeoville, IL
01.2025 - Current
- Compiled data from various sources, to update production records.
- Monitored inventory levels and initiated reorder requests when necessary.
- Ensured accuracy of all paperwork related to production activities.
- Assisted in the scheduling of personnel for production operations.
- Collaborated with other departments to resolve discrepancies in production records.
- Provided guidance and training to new employees regarding company policies and procedures.
- Performed data entry and record-keeping tasks to track company correspondence and updates.
- Coordinated company records and resources to assist team members with special projects.
- Distributed work orders to Production Leaders for the following shift.
- Used daily system logs to document production information, discussing issues with management.
- Provided tools and supplies to employees when needed.
- Printed paperwork to the production department as needed.
- Locker’s inspection was done once a year.
- I inspected that the employees are following GMPs.
Machine Operator
Amsive
Bolingbrook, IL
08.2024 - 12.2024
- Operated machinery to ensure consistent production quality and efficiency.
- Monitored equipment performance, identifying issues for timely resolution.
- Conducted routine maintenance checks to minimize downtime and enhance reliability.
VAS Lead
RJW
Romeoville, IL
05.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Production Clerk
Hearthside Food Solutions
Romeoville, IL
08.2016 - 03.2024
- Answered phones in a professional manner and addressed inquiries promptly.
- Operated office equipment including computers, printers, copiers, scanners.
- Trained new staff on clerical procedures and office policies.
- Generated detailed reports outlining progress made against set goals and objectives.
- Distributed production schedules and work orders to departments.
- Completed data entry tasks with strong focus on accuracy and data integrity.
- Verified accuracy of all paperwork prior to submitting it for processing.
- Assisted department personnel in completion of routine tasks to meet deadlines.
- Reviewed documents, such as production schedules, work orders, or staffing tables, to determine personnel, or materials requirements or material priorities.
- Delivered messages to staff and management via email and in person.
- Requisitioned and maintained inventories of materials or supplies necessary to meet production demands.
- Organized information into databases, spreadsheets, and documents using advanced computer skills.
- Compiled data and created detailed reports for management review.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
Lower Level Machine Operator
Hearthside Food Solutions
Romeoville, IL
02.2014 - 08.2016
- Kept workspace clean and organized at all times according to company policies.
- Operated production machinery in a safe and efficient manner, while adhering to all safety protocols.
- Cleaned equipment and work area before, during, and after shift to promote sanitation.
- Loaded and unloaded materials onto machines and adjusted settings accordingly.
- Followed detailed instructions from work orders to complete assigned tasks correctly.
- Communicated effectively with supervisors regarding daily operations and job progress.
- Demonstrated strong problem-solving skills when dealing with unexpected machine issues.
- Notified shift leader of mechanical, electrical, or material issues, minimizing downtime.
- Trained new employees in the proper use and maintenance of machinery.
- Packed finished goods in proper packaging and boxes, reducing damage during transport.
Cashier
Cermak Produce
Chicago, IL
02.2010 - 12.2013
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Processed cash, check, and credit cards for customer purchases.
- Built and maintained positive working relationships with co-workers.
- Helped restock shelves when necessary to maintain an organized display area.
- Provided excellent customer service by greeting customers and offering assistance.
- Developed and maintained a positive working relationship with customers.
- Developed strong customer service skills by providing efficient and accurate service.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Trained new cashiers in the use of cash registers and processing payments.
- Counted and balanced cash drawer at the beginning and end of each shift.
Education
High School Diploma - undefined
Preparatoria Oficial de Tarimoro
Tarimoro, Guanajuato07.2002
Skills
- Deadline oriented
- Database entry
- Prioritization
- Confidentiality
- Verbal and writing communication
- Teamwork and collaboration
- Customer service
- Teamwork
- Multitasking
- Problem-solving
Certification
- ESL at Richard Daley College
- Stand Up Reach Forklift Driver
LANGUAGES
Spanish - Native
English - Advanced, Richard Daley College
Timeline
Production Clerk
Makers Pride
01.2025 - Current
Machine Operator
Amsive
08.2024 - 12.2024
VAS Lead
RJW
05.2024 - 08.2024
Production Clerk
Hearthside Food Solutions
08.2016 - 03.2024
Lower Level Machine Operator
Hearthside Food Solutions
02.2014 - 08.2016
Cashier
Cermak Produce
02.2010 - 12.2013
High School Diploma - undefined
Preparatoria Oficial de Tarimoro