Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Maria G. Serna

Chicago

Summary

To obtain a position within the Area Technology Center Unit of the Bureau of Detectives, Chicago Police Department, where I can apply my law enforcement experience, bilingual communication skills, and background in administrative support to contribute effectively to investigative operations with professionalism, precision, and compassion.

Overview

11
11
years of professional experience

Work History

Administrative Assistant Secretary

Chicago Police Department
07.2022 - Current
  • Assist in daily administrative operations of Area Four Bureau of Detectives
  • Prepare and organize investigative reports, FOIA requests, and internal communications
  • Support detective teams and command staff with logistics and documentation

Strategic Decision Support Center - 011th District

Chicago Police Department
01.2019 - 07.2022
  • Supported crime analysis and deployment decisions using data and surveillance tools
  • Utilized ShotSpotter and POD camera systems for real-time incident tracking

Patrol Officer - 011th District

Chicago Police Department
02.2019 - 01.2022
  • Responded to emergency calls and conducted investigations
  • Maintained public safety through patrol, community engagement, and law enforcement
  • Collected evidence, documented incidents, and collaborated with investigative units

Surgical Technologist

Christ Medical Center
02.2014 - 12.2018
  • Assisted in surgical procedures and maintained sterile environments
  • Supported physicians and nurses during operations

Education

Criminal Intelligence Systems Operating Policies Certification -

Chicago Police Department
01.2019

Certified Sterile Processing Technician - undefined

Christ Medical Center
02.2017

State Certified Surgical Technologist - undefined

Midwestern Career College
01.2017

Certified Nursing Assistant - undefined

Resurrection Hospital
01.2006

General Coursework - undefined

Morton College
01.2002

Skills

  • Technical: Microsoft Word, Excel, PowerPoint, Caboodle, Jasper, ShotSpotter, POD Cameras
  • Law Enforcement: Arrest Techniques, Evidence Collection, Patrol Procedures, Tactical Policing, Crime Scene Processing, Search & Seizure, Warrant Execution
  • Administrative: Report Preparation, Recordkeeping, Internal Communication, FOIA Compliance
  • Interpersonal: Customer Service, Victim Support, Bilingual Communication
  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Languages

English
Spanish

Awards

March 2022 – Honorable Mention, 2019 – Crime Reduction Award, December 2019 – Honorable Mention

Timeline

Administrative Assistant Secretary

Chicago Police Department
07.2022 - Current

Patrol Officer - 011th District

Chicago Police Department
02.2019 - 01.2022

Strategic Decision Support Center - 011th District

Chicago Police Department
01.2019 - 07.2022

Surgical Technologist

Christ Medical Center
02.2014 - 12.2018

Certified Sterile Processing Technician - undefined

Christ Medical Center

State Certified Surgical Technologist - undefined

Midwestern Career College

Certified Nursing Assistant - undefined

Resurrection Hospital

General Coursework - undefined

Morton College

Criminal Intelligence Systems Operating Policies Certification -

Chicago Police Department