Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maria Gutierrez

Costa Mesa,CA

Summary

Dynamic Senior Store Manager at Miniso with proven expertise in employee training and scheduling. Skilled in cash management and team building, I enhanced operations and resolved customer complaints, fostering a positive shopping experience. Bilingual in Spanish and English, I effectively communicated with diverse clientele, driving sales and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Senior Store Manager

Miniso
Irvine, CA
05.2023 - Current
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Created weekly staff schedules to ensure adequate coverage.
  • Performed administrative tasks including filing documents, data entry.
  • Resolved customer complaints effectively while promoting a positive shopping experience.

Conservation Interpreter

Fresno Chaffee Zoo
Fresno, CA
01.2023 - 04.2023
  • Educated visitors on animal behavior, conservation efforts, and safety guidelines.

Sales Associate

The HILL, UCI Bookstore
Irvine, CA
08.2021 - 08.2022
  • Prepared merchandise for purchase or rental.

Caller

Orange County Environmental Justice: No Recall Campaign
Orange, CA
08.2021 - 09.2021
  • Conducted outreach calls to engage community members on voting.

Service Agent

Enterprise Rent-A-Car Center
Santa Ana, CA
05.2019 - 05.2021
  • Maintained cleanliness and organization of rental facility and vehicles.
  • Collaborated with team members to complete high-volume washing tasks quickly.

Education

B.A. - Education Sciences, Minor in Biological Sciences

University of California-Irvine
Irvine, CA
06.2022

Skills

  • Bilingual communication: Spanish and English
  • Employee scheduling and training
  • Organizational skills
  • Cash management
  • Visual merchandising
  • Staff management and hiring
  • Team building
  • Inventory management

References

  • Royce, Isagawa, District Manager at Miniso, (808) 892-0684
  • Domingo, Cantoran, Coworker at Enterprise, (714) 727-5933
  • Daniel, Sigala, Branch Manager at Enterprise, (909) 635-8350

Timeline

Senior Store Manager

Miniso
05.2023 - Current

Conservation Interpreter

Fresno Chaffee Zoo
01.2023 - 04.2023

Sales Associate

The HILL, UCI Bookstore
08.2021 - 08.2022

Caller

Orange County Environmental Justice: No Recall Campaign
08.2021 - 09.2021

Service Agent

Enterprise Rent-A-Car Center
05.2019 - 05.2021

B.A. - Education Sciences, Minor in Biological Sciences

University of California-Irvine

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