Summary
Overview
Work History
Education
Skills
Timeline
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Maria Gutierrez

Summary

Versatile and results-driven professional with experience at McKenna Labs, specializing in quality control, manufacturing operations, customer relations, and process improvement. Demonstrated expertise in maintaining strict quality and safety standards, conducting detailed inspections, monitoring production processes, and ensuring compliance with company and regulatory requirements. Skilled at identifying operational inefficiencies, troubleshooting system and equipment issues, and implementing solutions that improve productivity, accuracy, and overall performance.

Recognized for building strong relationships with customers, vendors, and cross-functional teams through exceptional communication and customer service. Experienced in developing workflow procedures, coordinating daily operations, and prioritizing multiple tasks in fast-paced environments. Known for meticulous attention to detail, strong organizational skills, and a commitment to operational excellence, contributing to improved office efficiency, product quality, and team success..V

Overview

10
10
years of professional experience

Work History

Stability Technician

Dermalogica
Carson, CA
02.2025 - Current

Dermalogica | Carson, CA
Stability Technician
February 2025 – Present
• Conduct stability testing on cosmetic and skincare formulations to ensure product quality, safety, and compliance standards are met.
• Evaluate and analyze formulas throughout stability studies, documenting changes in appearance, color, odor, texture, and overall product performance.
• Perform analytical testing including pH, viscosity, and specific gravity (SPG) measurements.
• Identify, investigate, and document Out-of-Specification (OOS) results and communicate findings to management and cross-functional teams.
• Prepare, track, and submit samples for PET (Preservative Efficacy Testing), microbiological testing, assay testing, and protein testing.
• Review and approve bulk production batches to ensure compliance with quality specifications before release to manufacturing.
• Maintain detailed laboratory records, testing reports, and stability documentation in accordance with company procedures and regulatory requirements.
• Collaborate with Quality Control, Research & Development, and Production teams to support product development and manufacturing operations.
• Ensure laboratory equipment is properly maintained, calibrated, and operating within established standards.
• Support continuous improvement initiatives by analyzing test results and recommending corrective actions when necessary.
McKenna Labs | Fullerton, CA
QC Stability Technician
April 2018 – January 2025
• Performed stability testing including pH, viscosity, specific gravity (SPG), finished good weight loss, and pump testing.
• Monitored and documented changes in product odor, color, and appearance.
• Calibrated viscometers monthly, pH meters daily, weighing scales weekly, and thermometers annually.
• Maintained daily temperature logs for stability chambers.
• Managed R&D formula stability studies, packaging compatibility testing, first-fill product stability, and stability reporting.
• Coordinated assay testing for stability samples, in-process bulk products, and finished goods.
• Reported out-of-specification (OOS) results promptly to supervisors and managers.
• Purchased supplies for QC and R&D laboratories.
• Maintained compliance with safety procedures and laboratory standards.
• Assisted with troubleshooting, testing, and system performance optimization.
• Demonstrated adaptability in learning new technologies and procedures.

QC Stability Technician

McKenna Labs
Fullerton, Ca
04.2018 - 01.2025
  • Tested pH, viscosity, SPG, Finished Good Weight Loss, Finished Good Pump Test and noted any changes in odor, color, and appearance of stability products
  • Calibrated viscometers monthly, pH meters daily, weighing scales weekly, and thermometers yearly
  • Managed daily temperature log of stability chambers
  • Responsible for handling R&D formula stability, packaging compatibility, first fill product stability, and creating/filling stability reports
  • Responsible for sending out assays for stability, in-process bulk, and finished goods
  • Reported any OOS immediately to supervisor/manager
  • Managed purchasing of supplies for QC and R&D labs
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to details
  • Demonstrates adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills
  • Optimized system performance through testing and analysis
  • Collaborated with colleagues to review translations for consistency and quality control purposes

Receptionist

McKenna Labs
Fullerton, Ca
10.2017 - 04.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Answered phone promptly and directed incoming calls to correct offices
  • Kept reception area clean and neat to give visitors positive first impression
  • Maintained a well-organized reception area
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents

Shipping And Receiving Clerk

DF Stuffer Biscuit Co
Santa Ana, CA
09.2016 - 07.2017
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Education

High school diploma -

Katella High School
01-2014

Skills

  • Attention to detail
  • Works Well Under Pressure
  • Problem solving
  • Communication
  • Customer satisfaction
  • Multitasking and organization
  • Documentation and reporting
  • Work Planning and Prioritization
  • Team Building
  • Calibrating

Timeline

Stability Technician

Dermalogica
02.2025 - Current

QC Stability Technician

McKenna Labs
04.2018 - 01.2025

Receptionist

McKenna Labs
10.2017 - 04.2018

Shipping And Receiving Clerk

DF Stuffer Biscuit Co
09.2016 - 07.2017

High school diploma -

Katella High School