Wallace Dees
Louisiana Department of Health
Livingston ,LA
8
years of professional experience
Work History
Economic Stability Supervisor
3 Years 5 Months- Assisted in overseeing daily operations to support compliance with SNAP, FITAP regulations.
- Ensured that workers completed cases accurately and timely.
- Contributed to workflow enhancements that improved efficiency and minimized operational delays.
Social Services Specialist
1 Year 8 Months- Interviewed applicants applying for SNAP, FITAP, and KCSP programs. Determined if applicants qualified based on information found and provided by applicants. Provided customer service and answered questions that applicants had about their case. Assisted other workloads if needed.
- Assisted supervisor with training new hires and handling workloads for people who were out of office.
Social Services Analyst
3 Years 3 Months- Interviewed applicants applying for SNAP, FITAP, and KCSP programs. Determined if applicants qualified based on information found and provided by applicants. Provided customer service and answered questions that applicants had about their case. Assisted other workloads if needed.
Education
Bachelors of Science - Accounting
Bachelors of Science - Finance
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Decision-making
Timeline
Economic Stability Supervisor
Louisiana Department of Health
03.2023 - CurrentRead More
Social Services Specialist
State Of Louisiana Department Of Social Services
07.2021 - 03.2023Read More
Social Services Analyst
State Of Louisiana, Department Of Children, Family Services
04.2018 - 07.2021Read More
Amite High School
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Southeastern Louisiana University
Bachelors of Science from Finance
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Southeastern Louisiana University
Bachelors of Science from Accounting
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