Maria Gutierrez
Clovis ,CA
Summary
Property management professional with 20+ years of assistant and manager experience overseeing daily operations across leasing and residential property functions. Managed apartment leasing, rent processing, and rent posting. Led applicant screening, financial responsibility, and resident and prospect customer service.
Overview
2
2
Languages
29
29
years of professional experience
Work History
Property/ Assistant Manager
Westco Equities Inc
Fresno
06.2008 - Current
- Managed property operations for 20+ years, focusing on tenant relations, rent collection, and lease renewals to enhance tenant satisfaction and retention.
- Assist with daily property operations, leasing apartments, rent payment processing, and conducting applicants' screening on Realpage.
- Delivered customer service to residents and prospective tenants, addressing inquiries and resolving issues to support tenant needs effectively.
Payroll /Payable Bookkeeper
Northern Point Apartments
Phoenix , Az
11.1997 - 03.2007
- Reviewed timecards and schedules, ensuring payroll accuracy through thorough approvals.
- Calculated wages, deductions, and benefit withholdings for apartment employees.
- Reconciled payroll entries with timekeeping data and general ledger accounts.
- Prepared payroll reports for management and accounting review.
- Reconciled bank statements and general ledger entries for property books.
- Processed vendor invoices and managed utility bill payments to support apartment operations.
- Recorded tenant payments, deposits, and late fees in accounting systems.
- Monitored lease charges to ensure accurate billing for residents., security deposits, and resident account adjustments.
- Performed monthly bank reconciliations to ensure account accuracy and compliance..
Skills
- Lease administration
- RealPage screening
- Rent collection
- Lease renewals
- Tenant relations
- Showing and leasing of units
- Payment processing
- Payment collection
- Vacant unit monitoring
- Unit inspection
- Property inspection
- Resident services
- Bank reconciliation process
- Customer service
- Attention to detail
- Problem solving
- Effective communication
Languages
English
Professional
Spanish
Professional
Timeline
Property/ Assistant Manager
Westco Equities Inc
06.2008 - Current
Payroll /Payable Bookkeeper
Northern Point Apartments
11.1997 - 03.2007