MARIA GUZMAN-SAVAGE
Uber, Uber Eats, Amazon Flex
Summerville,SC
1
Certification
21
years of professional experience
Bilingual (English/Spanish) administrative and logistics professional with experience in dispatching, payroll processing, office administration, customer service, transportation coordination, and records management. Skilled in driver scheduling, shipment tracking, compliance documentation, and business operations. South Carolina Notary Public with logistics training from the United States Navy.
Work History
Self Employed/ Delivery-Transportation Contractor
5 Years 10 Months- Deliver over 6000 packages and complete over 2500 rides
- Oversaw independent transportation operations and delivery business, ensuring smooth operations and customer satisfaction.
- Coordinated scheduling, route planning, and customer service, enhancing daily operational efficiency.
- Provided safe, reliable service while meeting customer expectations.
- Verified order details, organized packages, and ensured accurate handoff to customers.
- Communicated promptly with customers and support teams to resolve delivery issues and delays.
- Managed time-sensitive routes efficiently while adapting to changing traffic and delivery demands.
- Developed strong relationships with clients through reliable service and effective problem resolution.
Administrative Assistant / Dispatcher / Payroll Administrator
4 Years 5 Months- Managed daily trucking operations with a focus on timely dispatch for five drivers.
- Managed port container tracking for efficient pickup and delivery operations.
- Managed port container tracking and coordinated pickups and deliveries.
- Coordinated hiring and onboarding processes, improving customer communications and streamlining office administration.
- Directed daily office operations, enabling scheduling, correspondence, and internal communication across logistics teams.
- Coordinated data entry records and filing systems to support accurate shipment and administrative documentation.
- Managed routine customer inquiries professionally, delivering accurate information.
- Oversee 5 drivers and ensure insurances and all paperwork are correct.
- Reduced port container delivery and pickup wait times by 25%.
Administrative Assistant / Accounts Payable & Payroll
7 Months- Coordinated payroll and accounts payable processes, ensuring timely and accurate transactions.
- Organized records and managed customer communications to enhance information accessibility and response efficiency.
- Managed executive calendars, prioritized appointments, and coordinated meeting logistics.
- Drafted correspondence, reports, and internal documents with strong accuracy.
- Organized records, files, and databases to support efficient information retrieval.
- Attended and coordinated with builders on a regular basis on new construction projects, schedules, deadlines and job safety.
- Reviewed project billing and payments to ensure accuracy and timely compensation
- Managed correspondence, filing systems, and document preparation with consistent accuracy
- Maintained confidential records and handled sensitive information with discretion
- Resolved scheduling conflicts and prioritized requests to support smooth office operations
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Certificate of Completion - Logistics And Supply Chain Management
- Completed training in logistics operations, supply management, inventory control, and administrative procedures.
- Certificate of Completion.
Skills
Office Administration
Dispatching
Payroll Processing
Accounts Payable
Logistics Coordination
Driver Scheduling
Shipment Tracking
Customer Service
Compliance Documentation
Personnel Records
Data Entry
Business Correspondence
Route Planning
GPS Navigation
English & Spanish
Certification
South Carolina Notary Public (Expires March 2036)
Timeline
Self Employed/ Delivery-Transportation Contractor
Uber, Uber Eats, Amazon Flex
01.2021 - CurrentRead More
Administrative Assistant / Dispatcher / Payroll Administrator
Mr. Logistics LLC
01.2009 - 06.2013Read More
Administrative Assistant / Accounts Payable & Payroll
Marcas Unidas Corp.
10.2005 - 05.2006Read More
Naval Technical Training Center
Certificate of Completion from Logistics And Supply Chain Management
Read More