Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Guzman Merino

Wendell,NC

Summary

Compassionate Nurse Assistant at WakeMed Raleigh Campus, currently working on 2C Rehab unit, with expertise in vital signs monitoring and patient care. Recognized for enhancing team efficiency through training and mentoring, while fostering strong relationships with patients. Committed to regulatory compliance and infection control, ensuring a safe and supportive environment for all.

Utilizes effective communication to support both patients and healthcare teams.

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Practical Nurse position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Nurse Assistant

WakeMed Raleigh Campus
02.2020 - Current
  • Nurse Assistant on 2C rehab, 2D rehab, currently doing 20 hours a week.
  • Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
  • Monitored vital signs, documenting changes and reporting concerns to nursing staff promptly.
  • Supported medical staff during procedures, maintaining a sterile environment and preparing necessary equipment.
  • Trained new staff on best practices for patient handling and safety protocols, enhancing team efficiency.
  • Developed strong relationships with patients and families, facilitating effective communication regarding care needs.
  • Ensured compliance with health regulations and safety standards, promoting a secure environment for patients and staff.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
  • Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.
  • Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Trained new staff on best practices for patient assistance and safety protocols.
  • Led cross-functional teams to achieve project goals and improve workflow efficiency.
  • Mentored junior staff, enhancing skill development and team performance.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Assisted in recruitment to build team of top performers.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.

Cashier Team Lead

Wendell Mart
03.2013 - 05.2019
  • Supervised daily operations of cashier team, ensuring efficient transaction processing and customer satisfaction.
  • Trained new cashiers on operating procedures, enhancing team performance and service quality.
  • Developed and implemented best practices for cash handling and register management, improving accuracy.
  • Monitored cash drawer balances, identifying discrepancies, and implementing corrective measures as needed.
  • Conducted regular performance evaluations for team members, providing constructive feedback to improve skills.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Monitored areas for security issues and safety hazards.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Costumer Service

Vision USA, Inc
01.2010 - 03.2012
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Worked with customer service representatives to handle escalated customer issues.
  • Provided excellent customer service while meeting challenging time goals.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Provided excellent customer service, addressing fan inquiries and concerns promptly.
  • Processed payments, entering sales in register for prompt customer service.
  • Provided exceptional customer service, leading to increased client retention rates.

Education

Currently Practical Nurse Program - Practical Nursing

Wake Technical Community College
Raleigh, NC
12-2025

No Degree - Nurse Assistant

Wake Technical Community College
Raleigh, NC
12-2019

Skills

  • Vital signs monitoring
  • Patient care
  • Privacy and confidentiality
  • Infection control
  • Information collection
  • Emotional support
  • Regulatory compliance
  • ADL support
  • Patient positioning
  • Feeding assistance
  • Mobility assistance
  • Staff assistance
  • Medical records management
  • Team collaboration
  • Verbal and written communication
  • Compassionate care
  • Patient charting
  • Safety protocols
  • Call light response
  • Cultural history
  • Patient hygiene assistance
  • Clinical skills
  • First aid and CPR
  • Basic life support
  • HIPAA compliance
  • Compassionate
  • Direct patient care
  • Recording vital signs
  • Supporting personal needs
  • Compassionate caregiver
  • Maintaining privacy
  • Assisting with personal grooming

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Languages

Spanish
Native or Bilingual

Timeline

Nurse Assistant

WakeMed Raleigh Campus
02.2020 - Current

Cashier Team Lead

Wendell Mart
03.2013 - 05.2019

Costumer Service

Vision USA, Inc
01.2010 - 03.2012

Currently Practical Nurse Program - Practical Nursing

Wake Technical Community College

No Degree - Nurse Assistant

Wake Technical Community College

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Maria Guzman Merino