Maria G Villegas
Summary
Dedicated ophthalmic professional with extensive experience in patient care and a strong foundation in ophthalmic procedures. Proficient in utilizing advanced diagnostic equipment and techniques to facilitate thorough eye examinations, ensuring optimal support for ophthalmologists. Exceptional communication skills and a commitment to clinical excellence foster effective interactions with patients, enhancing their overall experience. Collaborative team player with a proven ability to adapt in fast-paced environments, consistently achieving positive outcomes in patient care and operational efficiency.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Ophthalmic Technician
Oak Park Eye Center
Elmwood Park, IL
10.2022 - Current
- Conducted comprehensive patient eye examinations using advanced diagnostic equipment.
- Maintained accurate patient records in electronic health systems, ensuring compliance with regulations.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss and performed OCT test.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through the day in fast-paced, stressful environments.
- Used EyeMD EMR and Epic to input information into computerized patient record system.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Manager
Buena Vista Optical
Chicago, IL
04.2010 - 09.2022
- Perform administrative operations on a consistent basis including, but not limited to creating weekly schedules for associates, hiring, firing, associate reviews, training objectives, and management team meetings.
- Manage optical department to include; ordering, tracking and dispensing of eyewear
- Train and educate staff to meet company guidelines, polices, and goals
- Train and educate staff to meet company guidelines, policies, and goals
Receptionist
Buena Vista Optical
Chicago, IL
05.2007 - 04.2010
- Verified patient benefits and communicated coverage details to ensure informed decisions
- Greeted visitors or callers and handled their inquiries or directed them to the appropriate person
- Managed front desk operations by answering phone calls, checking patients in and out, collecting dues, and scheduling appointments for organized workflow
Skills
- Patient Communication
- Customer service
- Ocular Health Support
- Fundus photography
- Ophthalmologist support
- Ocular imaging
- Patient Care
- Customer relations
Languages
Spanish
English
Timeline
Ophthalmic Technician
Oak Park Eye Center
10.2022 - Current
Manager
Buena Vista Optical
04.2010 - 09.2022
Receptionist
Buena Vista Optical
05.2007 - 04.2010