Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melani Medina

East Orange,NJ

Summary

Dedicated professional with a strong background in customer service and staff training. Experienced in supporting patient care through effective communication and operational efficiency, ready to enhance team performance and patient satisfaction in a medical setting.

Overview

1
1
Language
7
7
years of professional experience

Work History

Ophthalmic Technician

Retina Center of New Jersey
Bloomfield, New Jersey
12.2025 - Current
  • Operated specialized equipment for visual field testing and imaging procedures.
  • Assisted in patient preparation for retinal examinations and diagnostic tests.
  • Recorded patient medical histories and updated electronic health records accurately.

Certified Nursing Assistant

Arbor Ridge Nursing and Rehabilitation
Wayne, New Jersey
11.2024 - 04.2026
  • Assisted residents with daily living activities and personal care needs.
  • Supported residents' mobility through transfers and ambulation assistance.
  • Monitored vital signs and reported changes to nursing staff promptly.

Server and Designated Trainer

Pinstripes
Paramus, New Jersey
01.2024 - 07.2025
  • Trained new employees to enhance service quality, provided customer service to ensure customer satisfaction, and supported daily restaurant operations to maintain workflow efficiency.
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed food and beverage orders efficiently and accurately.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed food and beverage orders efficiently and accurately.
  • Collaborated with kitchen staff to ensure timely meal preparation.

Supervisor

Paradox Museum
East Rutherford, New Jersey
08.2023 - 01.2024
  • Supervised daily operations of interactive exhibits and visitor experiences.
  • Supervised daily operations, supported staff through training and guidance, assisted customers with inquiries, and managed administrative tasks to ensure smooth workflow.
  • Trained and mentored staff on customer service and engagement techniques.
  • Managed scheduling and staffing to ensure adequate coverage during peak times.

Host/Server/Head Trainer

Cheesecake Factory Inc
Wayne, New Jersey
03.2021 - 06.2023

Manager Assistant

Chipotle
Parsippany, New Jersey
05.2019 - 05.2021

Education

East Side High School
Paterson, NJ
06-2019

Skills

  • Visual field testing
  • Diagnostic imaging
  • Visual acuity testing
  • Equipment operation
  • Electronic health records
  • Patient onboarding
  • Clinical training
  • Patient communication

Languages

Spanish
Native/ Bilingual

Timeline

Ophthalmic Technician

Retina Center of New Jersey
12.2025 - Current

Certified Nursing Assistant

Arbor Ridge Nursing and Rehabilitation
11.2024 - 04.2026

Server and Designated Trainer

Pinstripes
01.2024 - 07.2025

Supervisor

Paradox Museum
08.2023 - 01.2024

Host/Server/Head Trainer

Cheesecake Factory Inc
03.2021 - 06.2023

Manager Assistant

Chipotle
05.2019 - 05.2021

East Side High School
Melani Medina