Maria Havlina
Lakeside,Lakeside
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Concrete Laborer familiar with effectively managing concrete jobs and working with related materials. Skilled individual successful at working various shifts and willing to go above and beyond required tasks to support team needs. Superior work ethic, physical fitness and dependability. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Talented Housekeeper with hands-on experience cleaning and maintaining designated areas. Agile and hardworking team player well-versed in dusting and polishing furniture and sweeping and scrubbing floors. In-depth knowledge of housekeeping operations paired with familiarity of chemical cleaning supplies.
Diligent, with solid background in maintaining cleanliness and safety in various environments. Known for effectively managing cleaning tasks and ensuring sanitary conditions. Demonstrated ability to use cleaning equipment efficiently and follow safety protocols.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Co-Owner/Hotel Manager
Ranch Motel
08.2003 - 09.2007
- Oversaw daily operations of the hotel including check-in and check-out processes.
- Reviewed guest feedback surveys in order to improve customer service levels.
- Negotiated contracts with suppliers for discounted rates on goods and services.
- Prepared monthly reports summarizing sales figures, expenses and other data points.
- Tracked inventory levels of amenities such as linen, toiletries, ordering more when necessary.
- Monitored employee attendance records and ensured adherence to work schedules.
- Managed daily operations, ensuring exceptional guest experiences and high satisfaction rates.
- Fostered a positive work environment by promoting open communication, teamwork and recognition of employee achievements.
- Oversaw financial management of the hotel, including budget planning, expense tracking, and revenue analysis.
- Managed all aspects of staff recruitment, training, scheduling, and performance evaluations to ensure optimal staffing levels and employee engagement.
- Oversaw day-to-day operations of [Number]-room hotel with staff of [Number] employees.
Housekeeper
Cascade Manor
03.2008 - 05.2013
- Ensured that all health standards were met during cleaning operations.
- Cleaned bathrooms, including toilets, tubs, showers and sink.
- Disinfected telephones, light switches and other frequently touched objects.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Emptied trash receptacles throughout the property.
- Sanitized all areas of the lobby and public restrooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Reported any maintenance issues or damage to supervisors immediately.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Maintained and organized cleaning supplies stock.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Interacted pleasantly with residents and guests when performing daily duties.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Cleaned residents apartments, scrub and sanitized bathrooms, and kitchen, dusting and polishing furniture, sweep and mop floors, washed windows and cleaned up patio.
- Patient rooms, dusted and vacuum, scrub and sanitized bathrooms, sinks, toilets, and showers.
- Performed thorough deep cleaning tasks to uphold sanitation standards.
Housekeeper
Eugene Country Club
03.2012 - 06.2016
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Cleaned bathrooms, including toilets, and showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in ladies locker room.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Sanitized all areas of the club, and public restrooms.
- Emptied trash receptacles throughout the property.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Disinfected telephones, light switches and other frequently touched objects.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Trained new staff on cleaning protocols and efficient use of equipment.
- Led initiatives for improving sanitation practices in high-traffic areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
M&A Cleaning Services
Owner
12.2016 - 02.2024
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Executed office cleaning operations across multiple buildings, ensuring high standards of cleanliness.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Evaluated and categorized MSD types to enhance sanitation practices.
Janitor
Confederate Tribes of Coos, Lower Umpqua, Siuslaw
04.2025 - Current
- Maintained cleanliness and sanitation standards across facilities to ensure safe environment for staff and visitors.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance operational efficiency.
- Conducted routine inspections to identify maintenance needs and address issues promptly.
- Focused on safety protocols and effective cleaning techniques to promote team performance.
- Developed schedules for daily cleaning tasks to optimize workflow and ensure thorough coverage of all areas.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured sanitation of restrooms, including mirrors, sinks, toilets, walls, and stalls.
Education
Associate of Science - Agricultural And Food Products Processing
Portland Community College
Portland, OR04-2002
GED -
Vocational Education Program
Oregon City, OR09-1998
Skills
- Written and verbal communication
- Attention to detail, time management and interpersonal communication
- Health and safety compliance
- Computer Skills
- Teamwork and Leadership
- Communication, organization, team management, problem solving
- Staff training and mentoring
- Incident Reporting
- Employee Team Supervision
- Personal Protective Equipment
- Fall protection
- Heavy Lifting
- Excellent Communication
- Adaptability and Flexibility
- Basic housekeeping duties
- Housekeeping skills
- Housekeeping and Cleaning
- Housekeeping familiarity
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Window washing
- Dusting proficiency
- Chemical handling
- Waste disposal management
- Basic repairs
- Custodial machine operation
- Safety compliance
- Floor scrubbers and polishers
- Spill cleanup procedures
- Problem-solving
- Stairwell cleaning
- Polishing surfaces
- Sanitization techniques
- Cleaning and sanitizing
- Responsible and dependable
- Supply management
- Multitasking and organization
Certification
- Certificate in Construction Management Procedures &
Diploma in Project Management.
References
References available upon request.
Education and Training
other
Timeline
Janitor
Confederate Tribes of Coos, Lower Umpqua, Siuslaw
04.2025 - Current
M&A Cleaning Services
Owner
12.2016 - 02.2024
Housekeeper
Eugene Country Club
03.2012 - 06.2016
Housekeeper
Cascade Manor
03.2008 - 05.2013
Co-Owner/Hotel Manager
Ranch Motel
08.2003 - 09.2007
GED -
Vocational Education Program
Associate of Science - Agricultural And Food Products Processing
Portland Community College