Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Maria Hernandez

Houston,TX

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
07.2021 - Current
  • Enhanced crew performance by implementing effective training strategies and customized lesson plans.
  • Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Improved overall customer satisfaction by closely monitoring crew performance and providing constructive feedback to enhance skills.

Education

High School Diploma -

Career Online High School
Florida City, FL
01.2024

Skills

  • Team Leadership
  • Report Generation
  • Policies and Procedures
  • Delegating Work
  • Technical Knowledge
  • Task Delegation
  • Active Listening
  • Employee Training

Languages

Spanish
Native or Bilingual

References

References available upon request.

Timeline

Crew Trainer

McDonald's
07.2021 - Current

High School Diploma -

Career Online High School

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Maria Hernandez