MARIA HERNANDEZ
Tolleson,AZ
Summary
Professional dental treatment coordinator with expertise in multitasking and self-management. Excels in providing top-notch patient care and achieving exceptional treatment outcomes. Looking forward to joining a new dental family.
Overview
22
22
years of professional experience
Work History
Dental treatment coordinator and Surgical Director
Aria Dental Implant Center & Dental Hearts Implant Center
Phoenix , Arizona
07.2020 - Current
- Facilitated efficient patient scheduling utilizing Dentrix software
- Requested medical clearance from patients' physicians for dental procedures.
- Presented treatment plans and provided thorough explanations of treatments.
- Processed payments from patients for services rendered.
- Answered and managed incoming calls and emails.
- Scheduled appointments for patients, prepared necessary paperwork, and provided information regarding pre-operative instructions.
- Communicated effectively with patients to answer questions about their treatment plans and upcoming surgeries.
Front Office Manager
New Horizon Dental Center
Tempe , Arizona
07.2018 - 06.2019
- Company Overview: non-profit organization
- Recruited new patient referrals
- Administered payroll, accounts receivable, and collections
- Managed patient scheduling through Dentrix
- Answered multiple phone lines
- Presented treatment plans along with detail treatment explanation
- Managed front office personnel
- Taught other personal how to properly take a CT image and took many CT scans myself
- Non-profit organization
Front Office Manager
CASS Dental
Phoenix , Arizona
03.2014 - 06.2018
- Company Overview: non-profit dental organization
- Managed patient scheduling through Dentrix
- Answered multiple phone lines
- Presented treatment plans along with detail treatment explanation
- Worked closely with implant specialist reading CT scans
- Taught other personal how to properly take a CT image and took many CT scans myself
- Non-profit dental organization
Assistant Manager
Chevron
Phoenix , Arizona
05.2009 - 05.2012
- Provided exceptional customer service
- Managed employees to maximize store efficiency
- Increased sales by upselling merchandise
- Planned product placement in accordance with marketing campaigns
- Collaborated with supply distributors
- Administered payroll, accounts receivable, and accounts payable
Administrative Assistant
Sparkle Clean
Phoenix , Arizona
01.2008 - 05.2009
- Managed client scheduling
- Organized employees for cleaning projects
- Processed payroll for 20 employees
- Maintained office efficiency through various secretarial duties
Receptionist
Naturally Yours Beauty Salon
Phoenix , Arizona
08.2005 - 12.2006
- Provided exceptional customer service
- Answered multiple phone lines
- Managed client scheduling for 10 stylists
- Increased profits through retail sales
Nanny
At the Ceraghino Residence
Phoenix , Arizona
06.2004 - 09.2005
- Take care and entertain the child from 7am to7pm
- Cook meals and snacks for the child
Receptionist
Mayra's Hair Salon
Phoenix , Arizona
11.2002 - 05.2003
- Provide exceptional customer service
- Answered multiple phone lines
- Managed client scheduling for 6 stylists
- Increased profits through sales
Education
Dental Assisting -
CASS Dental Assisting School
Phoenix, Arizona05.2014
High School -
Career Success High School
Phoenix, Arizona05.2006
Skills
- Fluent in Spanish
- X-ray certified
- Dentrix fluent
- CPR certified
- Treatment Planning
- Case Presentation
- Dental procedure knowledge
- Knowledge of dental terminology
- Payment Processing
Qualifications Summary
Professional, knowledgeable dental treatment coordinator, able to multitask and self manage, looking forward to working with a new dental family.
Timeline
Dental treatment coordinator and Surgical Director
Aria Dental Implant Center & Dental Hearts Implant Center
07.2020 - Current
Front Office Manager
New Horizon Dental Center
07.2018 - 06.2019
Front Office Manager
CASS Dental
03.2014 - 06.2018
Assistant Manager
Chevron
05.2009 - 05.2012
Administrative Assistant
Sparkle Clean
01.2008 - 05.2009
Receptionist
Naturally Yours Beauty Salon
08.2005 - 12.2006
Nanny
At the Ceraghino Residence
06.2004 - 09.2005
Receptionist
Mayra's Hair Salon
11.2002 - 05.2003
Dental Assisting -
CASS Dental Assisting School
High School -
Career Success High School
Similar Profiles
Oscar HuertaOscar Huerta
Digital Lab Tech and Ceramist at Aria Dental Implant CenterDigital Lab Tech and Ceramist at Aria Dental Implant Center
Regina HoppingRegina Hopping
Dental Hygienist at Aspenwood Dental Associates & The Colorado Dental Implant CenterDental Hygienist at Aspenwood Dental Associates & The Colorado Dental Implant Center
Calah GerrellsCalah Gerrells
Claims Specialist/Receptionist at Rocky View Family Dental & Implant CenterClaims Specialist/Receptionist at Rocky View Family Dental & Implant Center