Maria Hernandez
Miami Gardens,FL
Summary
Proactive and results-driven, I excelled as a Retail Sales Associate at Macy's Department Store, leveraging strong customer service and cash handling skills to surpass monthly sales targets. Collaborating effectively with team members, I played a key role in enhancing customer satisfaction and streamlining checkout processes, contributing to innovative merchandising strategies.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Macys Department Store
03.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Nivel Intermedio - English
Engen
United States05.2023
High School Diploma -
Pablo Torriente
La Habana , Cuba07.1991
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Customer Assistance
Timeline
Retail Sales Associate
Macys Department Store
03.2022 - Current
Nivel Intermedio - English
Engen
High School Diploma -
Pablo Torriente
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