Maria I. Gaspar
Palm Springs
Summary
A highly motivated, organized and efficient recent Medical Assistant graduate seeking a dynamic role in providing exceptional versatility with patient care in the medical office. Proficient in interacting with colleges, resolving issues, and delivering exceptional experiences. Always open to learning opportunities that are within my scope of practice to further enhance my knowledge.
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Team Member/Certified Swing-Shift Manager
McDonalds
Palm Springs
02.2024 - 06.2025
- Directed daily restaurant operations during assigned shifts, ensuring high standards of Quality, Service, and Cleanliness were consistently met.
- Provided strong leadership and mentorship to crew members, offering real-time coaching and feedback to enhance performance and foster a positive team environment.
- Managed all cash handling procedures, including drawer reconciliation, safe management, and daily bank deposits, maintaining strict financial accountability.
- Scheduled and assigned tasks to team members to optimize workflow and productivity, ensuring adequate coverage during peak hours.
- Resolved customer complaints and concerns promptly and professionally, transforming negative experiences into positive ones and ensuring guest satisfaction.
- Monitored inventory levels for food and supplies, placing orders as needed and implementing controls to minimize waste and manage costs.
- Ensured full compliance with all health, safety, and sanitation regulations, leading to zero violations during inspections.
Online Grocery Pickup Associate
Walmart
Palm Springs
01.2022 - 08.2023
- Efficiently selected and gathered products for online customer orders, ensuring high standards of freshness, quality, and accuracy.
- Utilized a handheld device or mobile app to navigate the store, locate items, manage orders, and communicate substitutions to customers in real-time.
- Prepared and staged orders for pickup or delivery, organizing items by temperature zone (frozen, refrigerated, ambient) to maintain product integrity.
- Provided exceptional customer service during the curbside pickup process, greeting customers warmly and safely loading orders into their vehicles.
- Resolved customer inquiries and addressed concerns regarding order changes, product availability, or discrepancies, contributing to high satisfaction ratings.
- Maintained inventory accuracy by performing regular stock checks, organizing the staging area, and reporting out-of-stock items to management.
- Adhered to all food safety procedures and company guidelines to ensure a safe and sanitary work environment.
Cargiver
Private Cargiving
Palm Desert
05.2020 - 02.2023
- Administered medications according to prescribed schedules and monitored for side effects or adverse reactions, promptly reporting changes to family members and healthcare providers.
- Assisted with activities of daily living (ADLs), including safe transfers, bathing, dressing, grooming, and personal hygiene assistance, while promoting independence and dignity.
- Prepared nutritious meals tailored to specific dietary needs and restrictions, managing meal planning, grocery shopping, and kitchen cleanup.
- Provided essential companionship and emotional support, engaging clients in meaningful social activities, conversation, and light exercise to enhance overall well-being.
- Maintained a safe, clean, and organized living environment by performing light housekeeping duties, laundry, and organizing household supplies.
- Documented daily activities, vital signs (e.g., blood pressure, temperature, pulse), and any changes in the client's physical, mental, or emotional condition, communicating effectively with the care team and family.
- Supported bathing, dressing and personal care needs.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Cashier
Walmart
Palm Springs
11.2020 - 04.2021
- Detail-oriented and friendly retail associate with experience, proven ability to handle customer transactions efficiently while providing a positive shopping experience.
- Processed customer transactions accurately and efficiently using the (POS) system, including cash, credit, and debit payments.
- Provided exceptional customer service by greeting customers, answering questions, and resolving complaints professionally to ensure a positive shopping experience.
- Maintained a high level of accuracy in cash handling and daily drawer reconciliation, consistently balancing the register at the beginning and end of each shift.
- Scanned and bagged items quickly and in an organized manner, minimizing customer wait times.
- Stayed knowledgeable about current store promotions, policies, and product locations to assist customers effectively.
- Collaborated with team members to maintain a clean and organized checkout area and assist with other duties like stocking shelves when needed.
SALT Team Member
The Salvation Army- PINE SUMMIT CHRISTIAN CAMP & CONFERENCE CENTER
Big Bear Lake
05.2018 - 08.2018
- Provided companionship and emotional support, engaging clients in meaningful social activities, conversation, and light exercise to enhance overall well-being.
- Maintained a safe, clean, and organized living environment by performing light housekeeping duties, laundry, and organizing household supplies.
- Assisted in daily operations and guest services at the Christian camp facility.
- Collaborated with team members to maintain a clean and safe environment for guests.
- Engaged with campers to facilitate recreational activities and promote teamwork.
Education
Graduate Certificate - Medical Assisting
Mayfield College
Cathedral City, CA 08.2023 - 02.2026
High School Diploma -
Mojave River Academy
Palm SpringsSkills
- Teamwork & Communication
- Cashiering
- Food Handling
- Retail Sales
- Food Safety
- Communication Skills
- Management
- Problem-Solving & Conflict Resolution
- Point of Sale Systems (POS)
- Patient care
- Medication administration
- Customer service
- Willingness to learn
- POS systems
- Attention to detail
- Order preparation
- Clear communication
- Heavy lifting
- Teamwork and collaboration
- Adaptability and flexibility
- Verbal and written communication
Certification
- Food Handlers, 02/01/24 - 02/28/26
- ServSafe, 04/01/25 - 04/30/30
Languages
English
Timeline
Team Member/Certified Swing-Shift Manager
McDonalds
02.2024 - 06.2025
Graduate Certificate - Medical Assisting
Mayfield College
08.2023 - 02.2026
Online Grocery Pickup Associate
Walmart
01.2022 - 08.2023
Cashier
Walmart
11.2020 - 04.2021
Cargiver
Private Cargiving
05.2020 - 02.2023
SALT Team Member
The Salvation Army- PINE SUMMIT CHRISTIAN CAMP & CONFERENCE CENTER
05.2018 - 08.2018
High School Diploma -
Mojave River Academy