MARIA I MORENO
fairview,Nj
Summary
Achieved high guest satisfaction ratings through effective order management and service excellence.,Delivered exceptional dining experiences by prioritizing customer needs and preferences.,Elevated service standards by consistently demonstrating professionalism and enthusiasm.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Waitress
The Gameroom by Hasbro
02.2025 - Current
- Delivered exceptional customer service in fast-paced environment.
- Managed payment processing using POS systems efficiently.
- Trained new staff on menu offerings and service protocols.
- Enhanced guest satisfaction through attentive service and problem resolution.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
WAITRESS
mozarella bar
07.2023 - 01.2025
- Managed multiple tables simultaneously in a fast-paced restaurant environment.
- Provided exceptional customer service by anticipating and meeting guests' needs.
- Assisted in training new staff members on restaurant policies and procedures.
- Handled cash and credit card transactions with precision and professionalism.
- Resolved guest complaints and concerns promptly and effectively.
Education
Associate of Science - Nursing
Hudson County Community College
Jersey City, NJ09.2026
High School Diploma -
North Bergen High School
North Bergen, NJ07.2023
Skills
- Achieved high customer satisfaction ratings through exceptional service delivery
- Fostered effective communication strategies that improved team collaboration
- Delivered accurate and timely information about menu offerings, contributing to increased sales
Personal Information
Title: WAITRESS
LANGUAGES
English | Advanced. Bilingual certificate
spanish | Native
Timeline
Waitress
The Gameroom by Hasbro
02.2025 - Current
WAITRESS
mozarella bar
07.2023 - 01.2025
Associate of Science - Nursing
Hudson County Community College
High School Diploma -
North Bergen High School