Summary
Overview
Work History
Education
Skills
Strengths
Languages
Websites
Timeline
Generic

Maria Jimenez

Apopka

Summary

Dynamic Payroll & HR Manager at Helping Hand Lawn Care, adept at streamlining processes and enhancing operational efficiency. Expert in payroll processing and HR compliance, I fostered a supportive work environment that boosted employee retention and satisfaction. Proven leadership and strategic thinking skills drove significant cost savings and improved service delivery.

Overview

6
6
years of professional experience

Work History

Payroll & HR Manager

Helping Hand Lawn Care
Orlando
06.2019 - 06.2025
  • Managed the operations of an entire company branch, which included overseeing payroll, HR, office administration, customer accounts, and vendor relations, ensuring smooth day-to-day operations and allowing the team to focus on delivering quality service.
  • Processed payroll accurately using Inova Payroll, which helped maintain compliance and efficiency, reducing errors and streamlining payment cycles, ultimately contributing to employee satisfaction.
  • Streamlined internal processes with Aspire, improving task tracking, job costing, and reporting, which led to better visibility and accountability across the team, making it easier to meet deadlines and manage workloads.
  • Supervised the hiring and onboarding processes, along with conducting performance reviews and addressing day-to-day HR needs, ensuring all staff were well-supported and engaged, which boosted morale and retention.
  • Provided dedicated account management for key clients, focusing on their satisfaction and retention, which opened up upselling opportunities and strengthened client relationships, resulting in increased revenue.
  • Monitored vehicle safety, driver behavior, and route efficiency using Azuga Fleet, which enhanced operational safety and optimized delivery routes, helping to reduce costs and improve delivery times.
  • Led cross-functional coordination between departments, which improved communication and service delivery, ultimately enhancing the overall customer experience and fostering collaboration.
  • Developed and implemented internal policies and cost-saving initiatives, successfully reducing overhead and increasing operational efficiency, allowing the company to invest more in growth initiatives.
  • Oversaw daily administrative operations, which included managing procurement, vendor contracts, and office workflow, ensuring everything ran smoothly and efficiently.
  • Trained and supported administrative staff, which improved their performance and created a more consistent work environment for the team.
  • Developed and implemented budgeting strategies and process improvements, successfully reducing office expenses and making our operations more cost-effective.
  • Conducted regular updates and internal audits to ensure compliance with company policies and legal standards, helping maintain a high level of integrity and accountability in our office.

Education

Associate of Arts -

Valencia College
Orlando

Skills

  • HRIS management
  • Payroll processing
  • HR compliance
  • Data analysis
  • Project management
  • Communication skills
  • Conflict resolution
  • Leadership abilities
  • Interpersonal skills and empathy
  • Organizational skills
  • Strategic thinking
  • Training and development

Strengths

  • Leadership
  • Client Focused
  • Adaptability
  • Empathy
  • Accountability

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Payroll & HR Manager

Helping Hand Lawn Care
06.2019 - 06.2025

Associate of Arts -

Valencia College

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