Maria Johnson
Tampa,FL
Summary
Accomplished Claims Specialist with a proven track record at Genesis HealthCare. Expert in managing litigation cases and securing settlements, demonstrating exceptional documentation review, written reports and interpersonal skills. Achieved significant case resolutions prior to litigation through direct negotiations, enhancing efficiency and reducing costs.
Overview
44
44
years of professional experience
Work History
Claims Specialist
Genesis HealthCare
2009.02 - Current
- Initially managed all cases for unrepresented claimants, in all territories, to attempt resolution prior to litigation, in addition to managing cases in litigation
- Conduct interviews of relevant nursing staff to determine liability exposure
- Secure expert opinions
- Negotiate settlements directly with claimants or their attorneys prior to litigation
- Currently managing cases in litigation with defense attorneys
- Attend all mediations, Arbitrations and Trials
- Top case load 250 plus/ Currently handling more than 150
Claims Specialist
Hamlin and Burton Liability Management, Inc.
1999.01 - 2020.12
- Reviewed claims files in preparation of attending mediations for Claims Specialists handling file
- Attended local mediations and negotiated settlements
- Conducted interviews of claimants and medical professionals for Claims Specialist handling file
- Wrote thorough reports summarizing details of mediation results and/or in person interviews
Claims Specialist
St. Paul Insurance Company
1980.09 - 1998.12
- Evaluated Insurance coverage
- Handled General Liability, Product Liability, Medical Malpractice, Dental Claims and Nursing Home Claims
- Took recorded statements of claimants
- Conducted interviews of doctors, dentists and Nursing Home staff
- Secured expert reviews
- Negotiated settlements directly with claimants or their attorneys
- Supervised cases in litigation that were being handled by defense attorneys
Education
Bachelor of Arts - Double Major: English Literature And Psychology
University of California San Diego
La Jolla, California06.1978
Skills
- Accident/Incident Investigations
- Documentation/Medical Records Review
- Coverage assessments
- Negotiations
- Manage/supervise cases in litigation
Timeline
Claims Specialist
Genesis HealthCare
2009.02 - Current
Claims Specialist
Hamlin and Burton Liability Management, Inc.
1999.01 - 2020.12
Claims Specialist
St. Paul Insurance Company
1980.09 - 1998.12
Bachelor of Arts - Double Major: English Literature And Psychology
University of California San Diego
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