Maria Kalra

Procedures & Document Management

• Run an efficient procedures management system ensuring 100% on‑time periodic reviews, adherence to defined processes, and alignment with governing QMS requirements.
• Collaborate with cross‑functional teams to optimize documentation workflows and streamline review and approval cycles.
• Extensive experience writing, reviewing, and revising procedural documents, following established templates, metadata requirements, and workflow processes.
• Strong skills in formatting, technical proofreading, and ensuring compliance with BMS documentation standards.
• Deep knowledge of GMP documentation requirements, including document lifecycle management, training impact assessment, and version control.

Electronic Document Management Systems (EDMS)

• Proficient in QUMAS and Veeva Vault workflows, including document creation, routing, approval, and training assignment processes.
• Serve as a change agent during major EDMS transitions, supporting user readiness and business continuity.
• Conduct User Acceptance Testing (UAT) for new EDMS implementations and enhancements.
• Develop tools and resources to support adoption of new EDMS functionalities and procedural changes.

Training & Learning Management

• Drive continuous improvement in training effectiveness, strengthening onboarding, recurrent training, and inspection readiness aligned with global QMS training requirements.
• Subject Matter Expert (SME) in SuccessFactors, including learning plan management, curricula creation, training assignment, and compliance reporting.
• Develop comprehensive training curricula tailored to multiple organizational roles.
• Create, update, and manage training items, curricula assignments, due dates, and procedural training alignment with effective dates.
• Deliver in‑person training sessions, classroom instruction, and department-wide office hours to support learning and system adoption.
• Manage and report monthly on‑time training metrics for departmental compliance.

Leadership & Team Support

• Manage junior contractors responsible for document control and training administration processes.
• Provide coaching and support for onboarding and offboarding, ensuring training and procedural alignment for new and departing staff.
• Train colleagues on their responsibilities in the procedural document process and EDMS workflows.

Process Improvement & Collaboration

• Participate in best‑practice teams to evaluate procedures and training programs, benchmark external/internal standards, and recommend enhancements.
• Extensive experience in SharePoint design, supporting collaboration, document access, and workflow visibility.

Compliance & Core Behaviors

• Consistently adhere to BMS core behaviors, ethics, and GMP compliance requirements in all documentation and training activities.

• Partner with procedures manager to run an efficient procedures management system with on time periodic reviews and defined processes.
• Manage procedures lists with SME, reviewers, approvers, process steps and due dates. Schedule procedure discussion meetings, prepare agenda and minutes.
• Prepare procedural document management workflows for various types of documents in compliance with procedures and training.
• Apply the Quality Management Document hierarchy in alignment with PD and department practices.
• Complete all training on time and achieve required document or training administration role skills and responsibilities.
• Maintain procedure title, type and numbering as per department practice.
• Format procedural documents according to guidelines.

• Follow good document management for both paper and electronic files and data bases.
• Keep data safe and readily available.
• Excellent Accuracy in inputting and retrieving information from documentation applications.
• Respond to customer document management requests in a timely manner.
• Perform and assist with record retention duties and support of established record retention procedures and policies.

• Responsible for coding vital engineering documents.
• Review the accuracy of blueprints.
• Manage documents and ensure records are properly stored and accessible. Exercise excellent communication skills.
• Resolve complications in a quick and timely manner.

• Pulled patient charts for upcoming appointments.
• Typed medical orders for procedures and laboratory tests.
• Scanned incoming documentation.
• Followed-up with insurance companies and individuals to resolve discrepancies.
• Maintained complete confidentiality in accordance with organization and legal requirements.

• Recruit, hire, train, and schedule bartenders and barbacks.
• Provide ongoing coaching to maintain service quality and adherence to policies.
• Conduct performance evaluations and address employee concerns or discipline issues.
• Monitor inventory levels and manage ordering of beverages, supplies, and equipment.
• Ensure guests receive excellent service and resolve customer complaints promptly.
• Create a welcoming atmosphere aligned with the venue’s brand.
• Oversee responsible alcohol service and ensure all staff follow regulations.
• Manage bar budgets, cost controls, and profit margins.
• Track sales, forecast demand, and monitor beverage costs to reduce waste.
• Handle cash management, deposits, and POS oversight