Maria Knoche
Baltimore,MD
Summary
Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Assistant / Location Services Specialist
RSM
Baltimore, MD
01.2024 - Current
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Managed daily invoices, reports and proposals.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Maintained confidential records and files related to executive operations.
- Coordinated multiple schedules using online calendaring system.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Facilitated an office move and worked with the Real Estate team to successfully complete the transition from the old office to the new office.
Paraprofessional
BCPS
Baltimore, MD
03.2022 - 01.2024
- Arranged lesson outlines and individual plans according to course syllabus and district requirements.
- Managed daily attendance and reported absences and tardies to admin for parental notification.
- Kept track of teaching materials and regularly stocked school supplies.
- Managed computers in classrooms and laboratories and assisted students with computer use when required.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Supervised students throughout day, both in classroom and outside during breaks.
- Differentiated instruction according to student skill level.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Assistant General Manager of Operations
MOM's Organic Market
Towson, MD
03.2020 - 03.2023
- Assessed product stock and monitored monthly inventory control for corrective action planning to eliminate expenses.
- Managed schedules of 100 personnel to keep shifts properly staffed.
- Developed and deepened community partnerships to create mutually-beneficial relationships and build new revenue channels.
- Completed weekly schedules through strategic staffing allocation to maintain payroll.
- Monitored new employees, evaluated training programs and reported progress to supervisors.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
- Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Administrative Assistant
BCPS
Baltimore, MD
08.2012 - 06.2018
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
High School Diploma -
Churchville Christian
Churchville, MD05.2006
Skills
- Scheduling for Partners and Clients
- Invoice Preparation and Processing Expense Reports
- Cultural Awareness and Sensitivity
- Relationship Building
- Inbound and Outbound Calling
- Client Retention Strategies
- Verbal and Written Communication
- Understanding Partners and Clients Needs
- Call Documentation
- Document and Records Management
- Administrative and Office Support
- Microsoft Office Suite
- Establishing and Maintaining Customer Relationships
- Travel and Hotel Arrangements
- Collaborative and Team-Oriented
- Organizing and Distributing Materials
- Check Processing
- Recordkeeping and Bookkeeping
- Cash Deposit Preparation
- Timeline Planning and Management
- Report Analysis
- Back Office Operations
- Sensitive Material Handling
- Mail Management
- Records Management Systems
- Inventory Systems
- Judgment and Decision-Making
- Payroll policies and procedures
- Proofreading and editing
- Familiar with Dayforce and Workday practices
Certification
- Certified Paraprofessional, UMD - 2018
Timeline
Executive Assistant / Location Services Specialist
RSM
01.2024 - Current
Paraprofessional
BCPS
03.2022 - 01.2024
Assistant General Manager of Operations
MOM's Organic Market
03.2020 - 03.2023
Administrative Assistant
BCPS
08.2012 - 06.2018
High School Diploma -
Churchville Christian
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